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At Henry, a Carlisle Company, my role as Salesforce Coordinator was pivotal in enhancing CRM functionality, which involved closely collaborating with both the Salesforce Administrator and various stakeholders. My responsibilities extended to managing dashboards, and reports, and providing targeted Salesforce training to our sales force, ensuring efficacy and accuracy in our data-driven strategies.Leveraging my proficiency in Salesforce Lightning and a keen eye for detail, I played a critical role in streamlining processes between our roofing technical team and the warranty department. This led to developing comprehensive Salesforce instructions, contributing to the integration of our CRM system's capabilities into daily operations, and setting a solid foundation for my pursuit of Salesforce Administrator certification.After searching for jobs from July through August 2024, my main focus took an unexpected turn. I am a primary caregiver for my mother, who will be moving across the country. I will be ready for full-time work in January, 2025.
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Salesforce CoordinatorHenry CompanyTucson, Az, Us -
Personal CaregiverSelf-Employed Sep 2024 - Present• Coordinate care, safety, and travel in multiple time zones• Maintain detailed records in Excel for efficient tracking and organization• Provide technological assistance remotely for iPhone, apps, and laptop• Conduct research-driven problem-solving to adapt to changing client needs
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Sales CoordinatorHenry, A Carlisle Company May 2023 - Jul 2024Kimberton, Pa, Us• Collaborated with Salesforce Administrator and stakeholders to enhance CRM functionality• Employed Salesforce Admin privileges including logging in as others, granting levels of access to opportunities and accounts based on team roles, creating custom reports, and freezing and deactivating users• Managed dashboards and reports used for sales and technical team metrics• Provided Salesforce training for sales reps and directors, which included creating reports on-the-fly and error resolution• Developed Salesforce instructions• Served as liaison between roofing technical team and warranty department• Managed Excel tracker- Position eliminated due to budget cuts.
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Salesforce And Administrative SupportRobert Half Nov 2021 - Apr 2023Menlo Park, Ca, UsSalesforce Administrator for LED lighting corporation• Managed Salesforce and ZoomInfo (VF) integration by mapping sales leads from ZoomInfo to Salesforce.• Cleansed more than 2,000 Salesforce records by editing, replacing, and deleting unqualified leads. • Implemented and managed data security.• Added fields and corresponding picklists.• Delivered Salesforce support for sales team.Other projects included exam proctor, assistant for commencement ceremonies and focus group participant. -
Program Support SpecialistResearch Corporation For Science Advancement Sep 2019 - Aug 2021Improved written procedures by simplifying language and adding screenshots to ensure steps were completed correctly. This resulted in a 10% reduction of administrative database work hours.• Collected and tracked data for thousands of records in the Blackbaud Grantmaking database. Exported information from the database to Excel to manage conference attendee information.• Evaluated SurveyMonkey conference participant responses, adding questions and clarification to the surveys when desired results were not achieved.• Edited conference booklets and agendas for 5 conferences in Word and Adobe Acrobat Pro. Used Mail Merge to quickly get participants’ contact information into the booklets. -
Microsoft Office And Windows TutorSelf-Employed Mar 2018 - Aug 2019Demonstrated and taught Microsoft Office and Windows products use to clients in one-on-one tutoring sessions. • Taught individuals Windows, Internet and Word basics.• Created instructions in user-friendly terms.
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Ms Office Class Instructions Writer And CoachInterfaith Community Services, Tucson Jul 2018 - Jan 2019Tucson, Az, Us• Developed instructions for Excel, Word and Outlook classes.• Coached clients on job applications, resumes and internet search. -
Executive Assistant To Chief Operations OfficerBroadpath Oct 2016 - Dec 2017Tucson, Az, UsProvided administrative support that included event coordination, policy review, reporting and PowerPoint presentations.• Communicated with new virtual hires to confirm their schedules and resolve their concerns.• Coordinated two annual staff events, working closely with venues and vendors. -
Administrator To Sales DepartmentWaxie Sanitary Supply, An Envoy Solutions Company Sep 2012 - Mar 2016San Diego, Ca, UsAssisted 2 sales teams by coordinating and promoting events, managing data in Prophet CRM and Salesforce and providing customer service to walk-in customers.• Added instructions for Prophet CRM and trained 6 AZ sales staff. Additions were submitted to corporate and used across the country.• Managed hundreds of contact records in Salesforce.• Introduced volunteerism to the Tucson office.
Barbara Shapiro Skills
Barbara Shapiro Education Details
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University At BuffaloEnglish Language And Literature -
Monroe Community CollegePsychology
Frequently Asked Questions about Barbara Shapiro
What company does Barbara Shapiro work for?
Barbara Shapiro works for Henry Company
What is Barbara Shapiro's role at the current company?
Barbara Shapiro's current role is Salesforce Coordinator.
What is Barbara Shapiro's email address?
Barbara Shapiro's email address is ba****@****alf.com
What is Barbara Shapiro's direct phone number?
Barbara Shapiro's direct phone number is +152098*****
What schools did Barbara Shapiro attend?
Barbara Shapiro attended University At Buffalo, Monroe Community College.
What are some of Barbara Shapiro's interests?
Barbara Shapiro has interest in Teaching, Hiking, Travel.
What skills is Barbara Shapiro known for?
Barbara Shapiro has skills like Customer Service, Public Speaking, Training, Leadership, Marketing, Management, Team Building, Sales, Microsoft Excel, Microsoft Office, Outlook, Account Management.
Who are Barbara Shapiro's colleagues?
Barbara Shapiro's colleagues are Robert Robinson, Mike De La Cruz, Tommy Harreld, Susan Ortiz Henry Co, Connie Sands, Kim Gentile, Brooklynn Cnare.
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