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Strategic and results oriented business professional with proven success in direct to consumer and business to business program management. Expertise includes design, development and execution of comprehensive programs which deliver exceptional customer service, sustained customer loyalty and increased sales revenue. Extensive project management experience in the retail, financial and heath care segments including the delivery of complex mobile solutions across multiple platforms.Specialties: Sales and Marketing, Client/Customer Relations, Process Improvement, Project Management, Team Facilitation, Event Planning & Management, Internet/Intranet/Web Technology, Business Operations Management
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RetiredNone Jun 2024 - Present -
Sr. Director Invest & Deposits Integrated Business ExecutionAlly May 2022 - Present -
Business Initiatives Program DirectorAlly Aug 2020 - May 2022Charlotte, North Carolina Area
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Director, It Program DeliveryAlly Nov 2017 - Jul 2020
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Director, Technical DeliveryAlly Oct 2016 - Nov 2017
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Technical Delivery ManagerRandstad Technologies Us Aug 2015 - Oct 2016Charlotte, North Carolina Area -
Vp, Technical Project Team MgrBank Of America Jun 2011 - Aug 2015Charlotte, NcProject manager in eCommerce, specializing in the development and delivery of mobile solutions. Led the customer roll out of the first downloadable application to multiple mobile platforms. Recently delivered a complex enhancement that impacted more than 80 application and testing teams. -
Technical Delivery Manager - Bank Of AmericaMeridian Technologies May 2010 - Jun 2011 -
Director Of Sales, RccaMotorsports Authentics Nov 2006 - Mar 2009- Director of sales, marketing and customer service for $8.5m sales channel- Created program branding to uniquely identify the clubs assets, used in the monthly direct mail catalog, all program solicitations, the website and web store.- Designed multiple sales programs to enhance revenue and move existing inventory, including the introduction of third party products. - Created open communication with the membership through monthly email blasts and daily participation in the online member forum.
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Manager, Advertising & PromotionsStone Mountain & Granite Mountain Harley Davidson Apr 2004 - Jul 2006- Launched and managed a customer loyalty program across both dealerships. - Created, managed and communicated dealership event calendars in addition to the planning and execution of all events. - Managed Advertising agency relationship to create all marketing materials including invitations, flyers, customer newsletters, radio scripts and monthly ads for motorcycle trade magazines. - Managed and maintained dealership website content.
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Project Manager, Software DevelopmentMatrix Resources 2002 - 2004- Provided project and program management support for the development of an Advertising business solution to be used by all divisions of Federated Department Stores. - Facilitated requirements JAD sessions with 50+ participants, provide weekly status and project reporting, manage all open issues and project risks in addition to providing seamless communication to all division representatives and internal teams participating in this project. -
Project ManagerFederated Systems Group 2002 - 2004 -
Project ManagerFederated Systems Group 2002 - 2004
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Senior Manager, EngineeringWebmd 1999 - 2001- Managed a staff of engineers, business analysts, and project managers in the development of customer enrollment, billing and fulfillment solutions and provided end-user support and problem resolution to all departments.- Performed data analysis, mapping, conversion, and testing and participated in defining system change requests for existing systems.
Barb Zok Skills
Barb Zok Education Details
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Accounting -
Mclean High School
Frequently Asked Questions about Barb Zok
What company does Barb Zok work for?
Barb Zok works for None
What is Barb Zok's role at the current company?
Barb Zok's current role is Retired.
What is Barb Zok's email address?
Barb Zok's email address is bz****@****ing.com
What is Barb Zok's direct phone number?
Barb Zok's direct phone number is +170470*****
What schools did Barb Zok attend?
Barb Zok attended Georgetown University, Georgetown University Mcdonough School Of Business, Mclean High School.
What skills is Barb Zok known for?
Barb Zok has skills like Process Improvement, Business Analysis, Management, Program Management, Sales, Project Management, Integration, Marketing, Operations Management, Sdlc, Leadership, Strategy.
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Barbara Jędrowiak-Żok
Zielona Góra
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