With over three decades of executive experience in the global BPO contact center industry, my career is marked by a passion for driving business growth and operational efficiency. Currently leading Allegiance Global, we specialize in delivering profitable business solutions, from contact center services to business process automation and IT managed services. Our mission is to enhance the bottom line for companies ranging from startups to Fortune 500 giants.In my concurrent role as a Senior Business Advisor at BairesDev, I leverage extensive industry knowledge to facilitate digital acceleration for prominent clients like Google and Johnson & Johnson. We enable these organizations to scale rapidly by sourcing the top 1% of tech talent. My expertise in omnichannel integration and digital marketing, combined with a track record of building national sales teams and forging strong client relationships, underpins the success we deliver in each engagement.
Listed skills include Crm, Outsourcing, Strategy, Lead Generation, and 46 others.