Nikhil Bardia

Nikhil Bardia Email and Phone Number

Manager Customer experience strategy @ Swiggy
india
Nikhil Bardia's Location
Noida, Uttar Pradesh, India, India
About Nikhil Bardia

Nikhil Bardia is a Manager Customer experience strategy at Swiggy. He possess expertise in leadership, microsoft office, teamwork, microsoft word, management and 3 more skills. He is proficient in Bengali, Hindi and English.

Nikhil Bardia's Current Company Details
Swiggy

Swiggy

View
Manager Customer experience strategy
india
Website:
swiggy.in
Employees:
12711
Nikhil Bardia Work Experience Details
  • Swiggy
    Manager Customer Experience Strategy
    Swiggy Apr 2024 - Present
    Bengaluru, Karnataka, India
  • Swiggy
    Assistant Manager (Strategy)
    Swiggy Mar 2023 - Mar 2024
    India
  • Swiggy
    Senior Restaurant Excellence Manager
    Swiggy Jan 2022 - Mar 2023
    Gurugram, Haryana, India
  • Nobrokerhood
    Territory Sales Manager
    Nobrokerhood Jul 2021 - Jan 2022
    Noida, Uttar Pradesh, India
  • Swiggy
    Sales Manager
    Swiggy Jun 2020 - Feb 2021
    Delhi, Delhi, India
    • Looking after Swiggy stores for Noida, Greater Noida & Ghaziabad.• Acquisition of new outlets, and improving the operations, efficiency and growth of myoutlets.• Working in co-ordination with the operations, supplier and automation teams to ensure anappropriate turnaround time for every task and thereby improving equity with store ownersand consumers.• Ensuring a high-quality recommended menu, working with stores to ensure sufficient photos,menu completion, etc.• Timely escalation of issues that could impact partner experience.• Working with stores to reduce restaurants driven cancellations and edits.• Work with store partners in solving operational problems and ensuring retention(payments, packaging, Partner app problems etc.).
  • Swiggy
    Vendor Manager
    Swiggy May 2019 - May 2020
    Delhi
    • Working in co-ordination with the sales, operations, supplier and automation teams to ensure anappropriate turnaround time for every task and thereby improving equity with restaurant owners andconsumers.• Selling marketing tools to the vendors, to increase their presence and value on the platform.• Ensuring smooth operation of the restaurants,.• Ensuring a high quality recommended menu, working with restaurants to ensure sufficient photos, menucompletion, etc.• Timely escalation of issues that could impact partner experience.• Working with restaurants to reduce the operational cost.• Work with restaurant partners in solving operational problems and ensuring retention (payments,packaging, Partner app problems etc.)• Driving adoption of new vendor management products & processes
  • Emami Ltd
    Intern
    Emami Ltd Apr 2018 - Jun 2018
    Kolkata, West Bengal, India
    • Project Topic: Recommend and built a Brand Activation Strategy for Fair and Handsome• Did market visits to understand the activation activities done by others, and also to understand theperception of the customers about the product and the use of the product• Created a few activation strategies for the brand and also analyzed the feasibility of those ideas• Did an offline and online survey to understand the best location and the method for activation
  • Srei
    Intern
    Srei Jan 2017 - Mar 2017
    Kolkata Area, India
    • Designed for the Learning & Development page for the website• Helped organize bond summit in Kolkata, Delhi, Chennai & Bangalore• Helped to create contents for Seri Buddy @Leisure
  • The Exclusive
    Manager
    The Exclusive May 2014 - Dec 2016
    Kolkata, West Bengal, India

Nikhil Bardia Skills

Leadership Microsoft Office Teamwork Microsoft Word Management Microsoft Excel Team Management Microsoft Powerpoint

Nikhil Bardia Education Details

  • Iilm Graduate School Of Management
    Iilm Graduate School Of Management
    Pgdm
  • Universidad De Jaén
    Marketing, Family Business, Digital Marketing
  • Bhawanipur Education Society College
    Bhawanipur Education Society College
    Accounting And Finance
  • Bhartiya Vidya Bhavan Kolkata
    Bhartiya Vidya Bhavan Kolkata
    Commerce

Frequently Asked Questions about Nikhil Bardia

What company does Nikhil Bardia work for?

Nikhil Bardia works for Swiggy

What is Nikhil Bardia's role at the current company?

Nikhil Bardia's current role is Manager Customer experience strategy.

What schools did Nikhil Bardia attend?

Nikhil Bardia attended Iilm Graduate School Of Management, Universidad De Jaén, Bhawanipur Education Society College, Bhartiya Vidya Bhavan Kolkata.

What skills is Nikhil Bardia known for?

Nikhil Bardia has skills like Leadership, Microsoft Office, Teamwork, Microsoft Word, Management, Microsoft Excel, Team Management, Microsoft Powerpoint.

Who are Nikhil Bardia's colleagues?

Nikhil Bardia's colleagues are Adi Bhai, Bunny K, Arun Jalli, Salvi Sonal Sahay, Prashant Suryam, Keval Patel, Deepti Dhamania.

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