Barend Kruger Email & Phone Number

City Of Cape Town, Western Cape, South Africa

Cape Town, Western Cape, South Africa

Johannesburg Area, South Africa

Overall management of all functions relating to Support Services, Facilities Management, Information and Communications Technology (ICT), Safety and Security, Travel Desk, Events and Conferencing, Fleet Management, Property Management, Membership Administration & Management, Public Advice Office, Statutory Obligations and Compliance departments at Federal level with a direct reporting line to the Chief Operations Officer.Key objectives include (but not limited to):• To operationalise the party’s strategy regarding Corporate Services and Statutory Obligations both at Federal and Provincial Level• To lead and to manage all support service requirements within the Party • To lead, manage and integrate all key statutory operations within the party;• To lead the recruitment process of statutory obligation and corporate services staff to ensure that the best possible individuals are employed to manage the key operations of the party.• To effective operationalise the functions of the directorate by compiling and managing budgets.

Cape Town Area, South Africa

Reporting Line:Direct Reporting Line to the Chief Operations Officer Responsibilities:Operationalising of StrategyOverall management of:• Budgets exceeding R 40 million;• Direct Voter Contact and Voter Relationship Management;• National Contact Centre (500+ staff members)• Statutory and Regulatory aspects in respect of: o Members, Membership and Audits; o Volunteers; o Statutory compliance in terms of Constitution and Rules and Regulatiosn; o Annual General Meetings; o Provincial and Federal Congresses• Support Services and Facilities Management o Administrative and Logistical Support o Front of House o In-House Travel operations o Services Agreements and Contracts o Office Housekeeping o Project Management of Facilities and Events;Objective• To operationalise the party’s strategy regarding Statutory Obligations and Support Services both at Federal and Provincial Level• To lead and to manage all support service requirements within the Party • To lead the Operations at the National Contact Centre• To lead, manage and integrate all key statutory operations within the party;• To lead the recruitment process of statutory obligation and support services staff to ensure that the best possible individuals are employed to manage the key operations of the party.

Objectives• To operationalise the party’s strategy regarding the Ground War and Statutory Obligations;• To lead, manage and integrate all key provincial ground war campaigns;• To lead, manage and integrate all key statutory operations within the party;• To lead the recruitment process of provincial field operational and statutory obligation staff to ensure that the best possible individuals are employed to manage the key operations of the party.

Cape Town Area, South Africa

• To operationalise the party’s strategy regarding the Ground War and Statutory Obligations;• To lead, manage and integrate all key provincial ground war campaigns;• To lead, manage and integrate all key statutory operations within the party;• To lead the recruitment process of provincial field operational and statutory obligation staff to ensure that the best possible individuals are employed to manage the key operations of the party

Cape Town Area, South Africa

Compile and implement strategic business plans, processes and procedures to achieve organisational goals; Develop and implement a system for tracking and reporting on the progress of the strategic plan implementation; Provide strategic advice and leadership; Identify and manage issues and react pro-actively; Maintain continuous lines of communication & provide pro-active responses; Compiling business plans and budgets nationally & for all provinces; Conduct internal audits; Develop and design training material; Conduct internal training. Drive sustained “on brand” communication; Project manager for development of IT software; Identify & facilitate the definition of the projects scope & deliverables; Define project tasks & resource requirements; Coordinate release and sprint planning; Plan & manage annual budget processes; Ensure adherence to financial regulations, procedures & processes; Perform expenditure forecasts; Analyse variances and make adjustments accordingly. Take full control of HR Management; Overall design and implementation of operational plans, processes and procedures; Oversee & manage activities of the organisation; Conduct continuous analysis of organisational activities, identify shortcomings & provide corrective measures; Established & managed & a national contact centre Develop & conduct contact centre strategies, performance reviews, cost analysis and capacity planning; Implement and manage quality assurance; Take complete ownership of all financial aspects of contact centre, Conduct system & operational audits and analysis. Effective planning, organising and management of all projects; Conduct continuous analysis of project & take corrective actions; Compile reports on project status; Prepare personnel & resource forecast to project implantation needs; Overall responsibility for project budgets.Plan, organise & manage various events; Arrange & coordinate various events; Maintaining, developing & managing client & supplier relationships

Cape Town Area, South Africa

Primarily responsible for the construction of questions, for both oral and written reply, by members of parliament to government ministers and the President, identify issues about which questions should be asked to ministers and drafting questions on those issues, editing of questions submitted by MP's to ensure that they are factual correct and relevant, develop, maintain and manage an efficient system of recording questions and their answers. Collecting and collating of all members' statements, drafting of motions, ascertaining time allocations and scheduling of speaking times in the House by liaising with the majority party's Whip's office and the Houses table assistants, drafting of members statements and motions. Attending meetings relating to the organisation of Parliamentary activities, including: Chief Whip's Forum, Joint Rules Committee, Joint Programme Committee, National Assembly Programme Committee, Shadow Cabinet Meetings, Party Whip's Meetings, Political Management Committee meeting, Political Staff Management meeting. Monitor and record decisions taken at meetings and implement such decisions and ensuring that all MP's are informed of any changes and decisions. Make recommendations on promoting Party interests and concerns at these meetings. Provide assistance to MP's and staff members in the efficient use of Parliamentary systems and procedures. Promote congruency and continuity in Party activities in Parliament. Assist Chief Whip's with monitoring and evaluating party members, respond and resolve queries and problems, develop, maintain and manage efficient systems of recording of MP's parliamentary activities. Overall management of the Chief Whip's office. Drafting of media statements, policy documents, and protocol documents on various issues. Provide assistance to the Chief Whip and members of Parliament with regards to matters of standing rules and orders of Parliament.

Full control of diaries for 3 MPL's. All correspondence including tracking and follow-up. Typing work of 3 MPL's and Provincial Director. Making of all travel arrangements. Claiming of allowances (Telephone, Constituency, Travel, etc.). Daily Filing, All enquiries to and from members to the legislature, including Premier, MEC's and HOD's. Submitting of questions from Members' to the Legislature. Handling of all telephonic queries and taking of messages. Liaising with National Head Office on continuous basis. Handling of all invitations to and from members'. Handling of Legislature and DA related documents for the members'. Liaising with councillors. Assisting in arrangements for functions. Assisting with elections. Language editing of all documents. Attending meetings, committee sittings, and related functions as requested by principles. Travelling to different districts. Writing & Submitting of weekly reports to Provincial Director. Assisting DA Provincial MP's when required. Overall management of all IT functions of the party in the province. Responsible for ensuring that all computer systems are running smoothly, Installing and configuring computer systems, assisting staff with troubleshooting and providing support, both procedural and documentation, monitoring and maintaining computer systems and networks, replacing computer parts when necessary or alternatively source out work to other companies, troubleshooting system and network problems and diagnosing and solving hardware/software faults. Setting up and overall management of 30 seat election call centre. Managing staff, including full HR and Payroll matters of call centre. Compiled budget and ensure all costs are kept within budget. Trained agents according to business needs and ensure overall quality management including KPI's are met.

Bloemontein

Take responsibility of all Group Accounts. Ensure all orders, and invoices are correct. Ensure all invoices are GRV'd by group stores. Banking. Resolution of customer queries / problems. Account Recons. Debtor Payments. Account Maintenance. Payment allocations, statements, Journals, Bank Recons. Selling of products and goods of an electrical, computer, Satellite, TV and Aerial nature. Credit Control and sorting out of customer problems. Ensuring customer satisfaction is met. Ensuring the delivery of ordered goods. Preparing presentations and quotations for customers. Receiving customer's orders

Bloemfontein

Credit Control and ensuring that FET, SAQA, NQF and Services SETA Rules and Regulations are followed, also forms part of my duties. Lecturing/Facilitating in the following courses: Executive Secretary Course & Office Excellence Course, as well as the following: COURSE: Certificate: End-User-Computing - MODULES: • Intro to Computers & Keyboard Skills • Windows Operating System • MS Word, Excel, PowerPoint & Access (Advanced) • Internet & E-mail COURSE: Certificate: Information Technology - MODULES:: • Introduction to PC Maintenance & Upgrading (A+) • FrontPage '98 • Visual Basic 6.0 • Corel Draw 10 • Introduction to Networking (N+) COURSE: National Certificate: Advanced Information Technology -MODULES:: • Advanced PC Maintenance & Upgrading (A+) (Comptia Accredited) • Advanced Networking (N+) (Comptia Accredited) • Advanced Corel Draw 10 • Advanced Visual Basic COURSE: National Certificate: Project Management - MODULES: Project Management Basics • Productivity Management • Project Planning & Development • Total Quality Management • Project Implementation & Monitoring • Performance Setting & Auditing • Project Completion & Evaluation • Process Facilitation • Project Proposals • Problem Solving & Decision Making • Project Management & Leadership • Management Consulting COURSE: National Certificate: Human Resources Management - MODULES: • Human Resource Planning • Job Offers and Acceptance • Recruitment & Selection of Personnel • Common Law Duties of the Employer & Employee • Placement, Induction, Training & Development • Complaint & Grievance Procedures • Performance Appraisals & Evaluations • Unfair Labour Practices • Basic Conditions of Employment Act 1997 • Retrenchment • Labour Relations Act No 66 of 1995 COURSE: National Certificate: Business Administration - MODULES: • Co-ordination of Meetings & Events • Preparing and Processing Documents for Financial & Banking Processes • Verbal & Non-Verbal Communication

Bloemfontein

Registering all projects on system, and continuous follow-up to ensure that human resources meet their targets. Follow-up on overdue tasks and report them. Provide necessary training. Ensure targets (KPI's) are met. Draw up weekly status reports. Develop methods and processes for continuous improvement on targets. Initiating customer interaction when required. Take full responsibility for each project. Do credit control. Liaising with other processes and instructing required actions. Ensure customer satisfaction. Participating in Solution Development and Implementation. Arrange adequate resources to deal with customer volumes at the point of service delivery. Identifying, analysing and initiating processes/actions to result in improved customer service.

Bloemfontein

Provide a secretarial and administrative support to the Contact Centre Manager and the CC staff. Run an efficient office. General office admin work e.g. typing of all correspondence, filing, diary management of CC manager, switchboard, faxes receive and send, Data input on computer system, screening of calls, function arrangements, petty cash, Running of Budget and compiling budget, Organising functionality of Contact Centre.

Bloemfontein

Supervision of 3 staff Members, Run an efficient office as well as a cost effective office, after sale Customer care, Marketing of Products, Selling of Garments (products) to Companies and individuals, General office admin work e.g. typing of all correspondence, filing, diary management of Depot manager, switchboard, faxes receive and send, Data input on computer system, screening of calls, function arrangements, petty cash, Liaise with distribution department at Head office regarding route slips and service issues, Liaise with make-up on an on-going basis, Assist distribution in the planning and scheduling of routes and new customers, Handles all telephone queries, Follow-up on outstanding orders to ensure prompt delivery to customers, Maintains control of paperwork as agreed in the laid down procedure, Handles petty cash, Banking, Sorting out of customer queries, General office support

Bloemfontein

Provide a one-stop customer service, Receiving calls from Customers, logging faults on Computer system, Sort out Account queries, complaints, make sure customers who were wrongfully disconnected are reconnected within 24 hours, inform customers of Planned power disruption, Inform & escalate to Managers when necessary. General admin duties, drafting of shift rosters for the temp staff and the organizing of meetings and training for the staff.