Volunteer

Volunteer

Volunteer

Volunteer

• Managed accounts for 34 global automotive (OEM), maritime, construction, renewable energy, and engineering plastics sector clients in the Balkans, CIS, EU, North and South America, the Middle East, Asia and the Far East.• Attending major international exhibitions like JEC World in Paris, Automechanika in Istanbul, and Turk Kompozit in Istanbul as a participant and visitor to improve market visibility and develop new connections.• Protected distributor market share by monitoring market dynamics, competitor products, competitor prices, competitor strategies, production capacities, stock levels, and all necessary competition information.• Oversaw regional Profit and Loss (P&L), ensuring financial performance aligned with business objectives.• Cross-functional team management of production planning and logistics to align with order forecasts and managed customer orders and after-sales services.,• Providing sales and after-sales service in Spanish and English.• Expand market shares worldwide, and achieve predefined sales and profit targets.• Provide market price information to the management to organize pricing strategy per account, preparing price lists per account.• Direct responsibility of the Profit and Loss (P&L).• Support key accounts for sales strategies to their new markets and products and ensure optimum customer satisfaction and service quality.• Using international trade statistics to follow competitors, market trends, and prices to build strategy daily.• Managing customer orders and carrying out after-services with the Türkiye plant. Organise planning for production, logistics, quality, and all necessary teams.

• B2B Key account management of 21 accounts from North & South America - Latin America, Asia (Middle East) and Oceania such as USA, Israel - Palestine (including Gaza Territory), Canada, Australia, Brazil, Colombia, Peru, Uruguay, Argentina, Haiti, Cuba, Venezuela, Chile, Ecuador, Panama and other countries in South America region.• Providing sales and after-sales service in Spanish and English.• Managing customer's orders and carrying out after-services with the three plants in Turkey, a plant in Bulgaria, two plants in Italy, and a plant in India. • Provided market price insights which are collected by B2B customers including distributors to develop tailored pricing strategies and maintain competitive positioning with weekly reports on market trends and competitor activities.• Delivered sales and after-sales support in Spanish, Turkish, and English.• Closely followed market dynamics and competitor activities to protect the company’s share at distributor and distributor’s market share while arranging pricing and close communication to ensure distributors acted in their regions to prevent conflicts.• Developed sales potentials, market penetration and expansion strategies in the construction and building equipment sector, meeting sales and profit (P&L) targets and providing comprehensive technical project support.• Delivered optimum customer experience quality by using effective CRM systems and optimizing after-sales services, contributing to higher satisfaction and loyalty.• Following projects in the identified region, providing technical support, and project-based offers.• Achieve predefined sales and profit targets. Directly responsible for the sales target and its realization for the allocated regions.• Reporting market and competitor information in the responsible regions in a weekly basis.• Collecting orders, providing samples. Follow all payment terms and direct follow-up for collection accordingly.

• Joined Şişecam with “Together Global Young Talent Program”• Expanded the customer base by cultivating relationships with 2 new OEM accounts.• Managed international key accounts for Toyota, Whirlpool, Electrolux, Bosch and Siemens ensuring top-tier account management.• Making personal marketing activities (calls, mailings, business meetings) for new business opportunities.• Demonstrated a strong focus on delivering solutions in Spanish, English, and Turkish, aligned with OEM prerequisites, while maintaining a highly results-driven approach.• Utilized engineering skills during business meetings, new product projects, and communication between project and production departments.• Actively using SAP, Analyzer BW, Hyland Onbase, and CRM softwares.

In addition to the achievements and the responsibilities from the previous Overseas Operations Specialist title;• Conducted over 150 international business meetings in Türkiye and abroad.• Developed 24 new key accounts, and led distributor management and sales operations across the Balkans, Europe, CIS, Asia, Middle East and GCC regions, ensuring market penetration and revenue growth.• From the first contact with the new client to the finalizing of the installation, some projects as the contact person and the project manager;▫ Oil, Petroleum, Gas, Energy Sector: Zubair Oilfield in Iraq (Eni Petroleum S.p.A.), Khurmala Oilfield in Iraq, Pakistan Oil Refinery, Waha Oil Company in Libya▫ Banking Sector: FEDinvest Bank in Albania, Central Bank of Libya, National Commercial Bank in Libya, United Commercial Bank in Bangladesh▫ Military Projects: King Fahad Armed Forces Hospital in Saudi Arabia, PAF Base Shahbaz–Pakistan Air Force F-16 Fighting Falcon Jet Base▫ Public Institutions: Bangladesh Bureau of Statistics, Intelligent Transport Management Center in Azerbaijan• Managed digital marketing and traditional marketing budgets and P&L with a customer-centric approach, optimizing resource allocation to meet customer needs and achieve cost savings.• Represented the company at domestic and international trade fairs, seminars, and exhibitions, seeking potential opportunities, new leads and market insights.• Coordinated installation teams in export projects.• Managed inspections mandated by clients or foreign customs and prepared necessary documentation.• Significant success in finding new clients for the limited market for shipping dangerous cargo(IMO 2.2)

• Achieved the first export sales. Developed new distributors in the Balkans, Europe, the Middle East and GCC regions, aligning with corporate objectives for market expansion.• Developed the company's first international distributor, enhancing global reach and establishing a robust distribution network.• Initiated and managed the company's initial export operations and sales, taking the first step towards a significant future in international trade and fostering long-term business relationships.• Made engineering calculations to prepare detailed technical proposals. Organized and conducted project meetings, delivering hydraulic calculations and project design to meet project specifications.• Followed customs legislation and regulations, ensuring compliance and smooth operations.• Executed marketing strategies focused on international sales and market expansion.• Coordinated social media and traditional media campaigns to improve customer engagement and brand visibility.• Making the engineering calculations according to the requested standards for preparing a detailed technical proposal, negotiating for common goals, organizing and making project meetings, delivering hydraulic calculations and project designs, coordinating preparing/supplying/manufacturing required products of the project specifications, preparing packing list, preparing all necessary customs and logistics documentation for export projects.• Providing pre-sales and after-sales service in Spanish, English and Turkish

Vessel Name: T/S PIRI REIS UNIVERSITESIIMO Number: 7615672Type: Passenger ShipFlag: Turkey [TR]• Being the team leader with the ability to handle large task forces in a disciplined and organized environment as well as mentoring and motivating teams in optimizing performance levels • The responsible person between marine engineering students and ship administration, in the topics of the safety, inspection, training, drill, education and all activities of 28 freshman and sophomore year marine engineering students in machinery space and all decks

Turgut Aydın Holding - AYSHIPSTitle: Engine CadetVessel Name: M/V MS JUPITERIMO Number: 9427897Type: Cargo ShipFlag: Marshall Island [MH]• Familiarization with port facilities and logistics activities of dry bulk logistics via being onboard of bulk carrier ship • Load and discharge operations are carried out in Singapore, Thailand and BangladeshThe rest of the carried out activities are similar to Turkon Container Transportation And Shipping Inc. experience

Title: Engine CadetVessel Name: M/V CAFER DEDEIMO Number: 9365831Flag: Marshall Island [MH]Vessel Type: Cargo - Hazard A (Major)• Assisting with the design, troubleshooting, maintenance and all periodic inspections/overhauls of all mechanical and electronic systems, monitoring, analysing, performance and consumption reports, recording all of their data in English daily, storage, waste, quality management activities and their documentation, prepare performance and consumption reports.• Being part of the sea logistics via living and working inside the container ship• In addition to domestic ports, the load and discharge operations are carried out in the following ports;▫ USA: New York, Norfolk, Savannah▫ Spain: Algeciras▫ Egypt: Alexander

Assisting to engineer officers with diagnostic checks and troubleshooting, maintenance, installation and repair operations of the dry-docked navy ships