Dollar East has emerged as a leading exchange company of Pakistan and was founded more than 25 years ago. The company has partnered with global money transfer companies; like Western Union, MoneyGram and Ria. International collaborations, innovation, customer care and service quality makes it a most dependable company in its sector.• Responsible for the company’s human resource and administrative efforts, activities and policies. Leading the human resource function to support the company’s strategic objectives.• Collaborated with senior corporate leadership to understand the organizational vision and objectives to address various human resource initiatives. • Led end-to-end recruitment efforts, developing a high-performing team that consistently met hiring targets.• Designed and implemented a comprehensive training and development framework, enhancing employee skillsets and career progression opportunities. Fostered a culture of continuous learning and growth.• Developed and managed competitive compensation structures, aligning them with market trends and company performance goals.• Led strategic restructuring initiatives to enhance operational efficiency and reduce costs. Conducted comprehensive workforce assessments and resource allocation reviews to improve overall organizational performance.• Successfully managed and executed major organizational changes, ensuring minimal disruption to business operations.