✔ Championed daily operations, achieving over $100M in annual revenue and remaining #1 in sales and delivery volume for 8/8 quarters and #1 in solar energy sales in the northwest territory for 8/8 quarters.✔ Pioneered the implementation of a novel touchless delivery model responsible for driving a 50% decrease in delivery volume within the first year, showcasing exceptional operational excellence and process improvement skills.✔ Ignited growth and team performance in the region, opening 2 new sales/delivery/service centers in Oregon to expand operations and supercharge revenue.✔ Thrived despite COVID-related challenges and grew staffing/production output, all while overseeing multiple teams and pioneering a culture of process improvement and dedication, achieving max bonus each and every quarter.

✔ Managed 10% of all Tesla deliveries with a team of 6 managers and 100+ staff, scaling to 250+ seasonally while overseeing operations across 2 delivery locations and 5+ off-site locations, ensuring alignment and accuracy at every level.✔ Oversaw a P&L of $1M+ in monthly contract billing while also maintaining a consistently high dwell rate of 95% for 10 consecutive quarters, securing ranking as the #1 Hub Manager in all Tesla operations.✔ Established a novel touchless delivery process during COVID, ensuring business continuity during uncertain times, with the process going on to be used as the gold standard across the organization.✔ Executed the largest-ever single-day delivery in Tesla history, delivering 850+ vehicles in a single day, showcasing exceptional operations leadership, team management, and logistics prowess.✔ Earned exceptional recognition for leadership and operations efforts, gaining a nomination to lead all West Coast delivery locations for EQQ execution.

✔ Achieved top sales and KPI performance in 5 out of 6 quarters, ranking #1 in Tesla and within the #1 region for Tesla, all while leading a team of 2 managers and 20 staff, generating over $100M+ in annual sales.✔ Maintained the highest customer satisfaction metrics in the region for 6 consecutive quarters, demonstrating exceptional customer focus and team leadership.✔ Spearheaded the development of the driverless test drive process still in use by Tesla and positioned the location as the initial Model 3 public launch, showcasing exceptional operations, management, and logistics expertise.✔ Fostered leadership talent through the promotion of 2 assistant managers to store leadership roles and earned the coveted Leadership Sales award for 5/6 quarters.✔ Pioneered executive services, handling all inventory and sales for the San Francisco Giants, Palo Alto Networks, and Tesla Executives, including Elon Musk himself.

✔ Led a team of 5 managers and 120-200 staff to achieve $110M in annual sales, exceeding targets and driving impeccable YOY growth, becoming the #1 B2B sales team and #1 team across 2 locations for Apple Customer Satisfaction ratings.✔ Spearheaded successful internal pilot programs, leading company-wide launches and driving innovation across the organization, focusing on operations and continual process improvement.✔ Led the highest-volume Apple store on the West Coast, overseeing successful product launches and hosting prominent figures like Tim Cook, all while supporting high-performing teams to meet and exceed objectives.✔ Recognized as a leader in customer experience with the 2017 Ovation Award while also earning the #1 employee-voted personal satisfaction score.

✔ Moved and maintained the employee experience index from a union threat store to a top company performer✔ Developed top management talent for the company and district✔ Peer nominated as an Alpha Male for the Women of Leadership Forum (W.O.L.F)✔ Store Customer service model used as the model of operation for the district✔ Lowest Customer issue escalation rate in the Territory ✔ Consistent top territory performer in customer satisfaction index✔ Technology trainer for the Tualatin Valley Cruiser Club (ages 55-75)✔ Established Customer Apple Technology classes✔ 2009 Achievers contest winner (top 30 stores in the Company)✔ Year over Year Top NOP and Revenue performer✔ District leading Multi channel sales performance✔ 2011 Innovation contest nominee✔ Responsible for a annual P&L portfolio of 35 million dollars

✔ Development and implementation of district training programs.✔ Arranged and led week-long sales and engagement training for Store Directors, Supervisors, and Assistant Managers.✔ District Trainer of the new point of sale and inventory management system (Rpos).✔ Trained and implemented a new product stocking and receiving structure.✔ Advised and supported store directors.

✔ Responsible for directing and motivating a staff of 65+ employees and 9 managers at the district learning center.✔ 28 million dollar run rate.✔ Top operational store in the company at over 95% efficiency.✔ Decreased store shrink from 1% to .03% in less than six months.✔ Increased close rate by over 8% in under six months.✔ Mentor and train store directors.