Navigated a career transition amidst family challenges, completing IT coursework, which strengthened adaptability and resilienceRelevant Coursework:Network+Linux+Computer Forensics and Investigations

• Exceeded monthly sales goals and yearly store average by 32%, resulting in promotion from Sales Consultant.• Generated $2.1 million in finance revenue by maintaining total product PVR at 10% above team average, closing an average of 75+ deals monthly. • Mentored sales associates in sales strategy, customer engagement, and relationship management.• Digitized forms to streamline processes and reduce errors.• Cultivated new business opportunities through relationship-building through excellent customer service, local business development, CRM management.• Maintained expert knowledge of pricing, market trends, product features through master certification.• Fostered customer satisfaction through effective problem resolution and prompt response times.

• Assisted in curriculum development, training, onboarding, and supervision of cross-functional teams. • Developed and implemented engaging instructional activities to enhance student participation with meaningful learning experiences.• Maintained effective record-keeping procedures and timely communication with students, parents, and colleagues.• Secured funding, grants, and donations to support educational initiatives.• Guided students to win DECA Future Leaders competition, showcasing leadership skills.• Recognized as Distinguished/Highly Effective in all managerial reviews for teaching excellence.• Researched and implemented course materials, technology to align with the district curriculum framework focused on technology, presentations and teamwork.Transferable skills: leadership, self-motivation, multi-tasking, presenting, teamwork, data analysis, time management, organization, critical thinking, project management, goal setting, and evaluation. advising, research and writing, and problem-solving.