Holly Barker Email & Phone Number

- Assisting in enquiries and applications- Managing advertising vacancies externally- Screening of applications- First line support for emails and phone enquiries for all recruiting managers- Updating and controlling of recruitment database including system administration and development - Compiling relevant reports- Assisting in arranging interviews and recruitment events- Providing support at recruitment events- Management of social media channels and adverts on third party websites- General Recruitment Administration

- Recruiting, training and mentoring all members of the administration team- Appraisals, team meetings, setting targets and keeping the team up to date with all relevant information.- Monthly and weekly reports for Exclusive Hire (revenue, bookings, enquiries and cancellations).- Maintaining the Exclusive Hire database (bookings calendar, opening patterns, pricing and updating property information), alongside the other booking systems and looking at the reports to make suggestions for offers and promotions relating to Exclusive Hire.- Overseeing the invoicing and collection of monies from customers, whilst maintaining a customer friendly service.- Ensuring the team are following up requests from customers e.g. amendments to bookings, questions regarding invoicing and payment, further information and placing provisional group and trade bookings onto the system and sending out the relevant information.

Matlock, Derbyshire

- Recruitment, training, appraisals, running team meetings, making sure that targets were met and that the team were kept up to date with any relevant information.- Monthly and weekly reports on the performance of the team and of the revenue, bookings and enquiries taken.- Maintaining the bookings calendar for each property and putting the year opening patterns in place for the coming year.- Maintenance of the Exclusive Hire website, including property pages, offers and promotions.- Making sure all enquiries were responded to and any potential leads were followed up.- Putting into place a new bookings system, testing, loading and maintenance of the booking system, including adding current customer information.- Some loading of information for the website, and sign-off on go ahead for new database and website.

- Receiving incoming calls and queries from customers- Receiving enquiries from customer via email/post and responding appropriately- Booking accommodation on several booking systems, sign up for membership- Some filing management- Mentoring new members of the team

Chesterfield, Derbyshire

A Level, English Language And Literature/Letters

Education record