🌟 Customer Success & Operations Specialist | EdTech InnovatorHi, I’m Barkha! With 3+ years of experience in EdTech, I specialize in customer success, sales operations, and data-driven strategies. I’ve managed 100+ students' learning-to-placement journeys, designed impactful curriculums, and optimized processes to enhance outcomes. Recognized for initiatives that improved transparency, student performance, and professional branding, I collaborate across teams to create meaningful solutions.Awarded the "Early Rising Bird" for excellence, I’m passionate about empowering learners and driving growth. Let’s connect to explore innovative ideas and make a difference!
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Curriculum ManagerAcciojob Oct 2022 - Jan 2024Gurugram, Haryana, IndiaAs a Curriculum/Program Manager, I led a cohort of 300+ students monthly- Worked with co-founders to develop a new segment from scratch in the Full Stack Development Course- Facilitating seamless communication between mentors, instructors, and students to ensure smooth class operations. - Tracked student performance, analyzing data to identify and address any issues promptly.- Autonomy over module engagement and curriculum, to optimize the student experience, aligning efforts with the company's objective of achieving successful placements -
Customer Success ManagerAcciojob Mar 2021 - Jan 2024Gurugram, Haryana, India* Collaborated with the CTO and Instructors andimplemented a comprehensive academic curriculum thatimproved student profile.* Monitored instructor and mentor performance, offeringconstructive feedback for continuous improvement.* Facilitated communication between operation POC andstudents, sharing weekly and monthly data fortransparency and visibility.* Promoted to Curriculum Manager to oversee the newlyintroduced segment, Backend Application and Tool in FSDcourse.
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Operations AnalystAcciojob Mar 2022 - Oct 2022Gurugram, Haryana, India- Managing multifaceted educational programs and driving student success. - Overseen the learning-to-placement journey of over 100 students, ensuring a seamless experience from education to employment. - Facilitated the journey of students, tracking their performance, nurturing their skills, and preparing them for placements.
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Career GuideBoard Infinity Nov 2020 - Dec 2021Navi Mumbai, Maharashtra, India- Drive growth and revenue by identifying and securing new enrollment of students in courses offered. - Counselling students and guiding them suitable career and brief about course and placement opportunities.- Maintain accurate records of student interactions and progress to ensure effective follow-up and support. -
Human Resources InternAranaya Systems Mar 2020 - May 2020Patna, Bihar, India- Updating company databases by inputting new employee contact information and employment details.- Screening potential employees' resumes and application forms to identify suitable candidates to fill company job vacancies.- Organizing interviews with shortlisted candidates.- Posting job advertisements to job boards and social media platforms.- Removing job advertisements from job boards and social media platforms once vacancies have been filled.- Preparing and sending offer and rejection letters or emails to candidates.
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BdeFuture Generali India Life Insurance May 2019 - Jun 2019Pune, Maharashtra, IndiaAs Business Development Intern I worked to- -Generate and handle enquiries (telephonic & email enquiries) to convert them to enrolments.- Tele calling & follow-up on database provided.- Attaining enrolment targets- Resolve queries relating to the insurance program from the prospective candidates.
Barkha Yadav Education Details
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Marketing And Finance -
Accounts
Frequently Asked Questions about Barkha Yadav
What is Barkha Yadav's role at the current company?
Barkha Yadav's current role is Customer Success || Founder's Office || Ex-AccioJob.
What schools did Barkha Yadav attend?
Barkha Yadav attended Gl Bajaj Institute Of Technology And Management, Vinoba Bhave University.
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