Director Of Operations ◼️ Oversized Freight Specialist ◼️ Customer Service ◼️ 3Pl Freight Solutions
CurrentIn recognition of my dedication to exceptional customer service and creative problem-solving, I received my fourth promotion in 8 years to this position. Working with the VP of Operations and Sales to identify new strategies for improving customer service I am also still hands-on in managing and developing my team.Here’s what you can expect when working with us:Exceptional customer service. I am obsessed with excellent service and ensure that my team has all the resources they need to exceed customer expectations. From price quote to delivery, expect the best possible service at the best possible rate. Competitive pricing. The quotes we deliver are based on a big-picture mindset, pulse on the marketplace, and attention to all the factors that impact the spot quoting process. Drawing from my experience, knowledge of seasonality, understanding of probabilities and data from the Cass Freight Index, DAT Freight & Analytics, American Trucking Association Truck Tonnage Index, and the Baltic Dry Index, I coach my team to make data-informed decisions when it comes to pricing to ensure we offer cost-effective freight solutions. Partnership. At TA Services, we are in it for the long haul. With long-term relationships a priority, we aim to build lasting relationships by delivering value with every transaction. Oversized Freight Solutions. Having built the Oversized Freight solutions from the ground up at TA Services, my team and I are your resource when looking to transport atypical loads. From equipment sourcing, permitting, route surveying, pilot or escort cars, we ensure that your oversized loads get where they need to go safely and efficiently. For next-level service in meeting your transportation needs, get in touch.Website: https://www.taservices.com/TA Services is a full-service logistics provider for Multimodal Freight Brokerage, Managed Transportation, Warehousing & Fulfillment, and Cross-Border Logistics with over $750M in revenue and 800+ employees.