Barbara Mcdonnell Insurance Email and Phone Number

Specializing in J1 & F1 individual and group insurance benefits

Selling, cultivating & retaining successful relationships with clients, senior management and other stakeholders. Proactively advising clients and providing consistent exceptional service including benefit & policy information. Manage and drove the client renewal process with focus on revenue retention, marketing process including claim reports, preparing & analyzing data, assisting with RFP’s and client proposals. Manage the client enrollment process including vendor management and implementation. Maintained strong carrier & vendor relationships, client needs and articulating the company’s services & resources. Domestic travel, attending conferences, seminars & entertaining clients. Managing web site content & creating brochures. Project management with IT and insurance carriers, managing the web production team & assisting with design and layout. Created & Implemented customer service and marketing plan for company.

Account Service Representative, (large group) from Jan. 2002 to 2004Servicing large group accounts and working closely with Broker’s, CFO’s CEO’s and HR Directors. Conducting health fairs, presentations and client renewal visits. Effectively managing day to day account inquiries and projects.Account Service Representative, (small group) from July 2001 to Jan 2002Providing smaller group accounts with outstanding levels of service using BCBS guidelines. Educating clients and assisting with questions and answers. Receiving three Customer Recognition Awards for October, November and December 2001. Promotion to a larger sales territory.