Bonnie (Barnali) Chatterjee Email & Phone Number

Redwood City, CA

The Cloud, US

San Mateo, California, US

As an advisor to pre-seed and early stage startups, I specialize in guiding entrepreneurs through their post-sales journey. With a deep understanding of the challenges that startups face, I help my clients navigate the complexities of scaling their businesses and achieving long-term success.- Advise founders and leadership team on crafting post-sales.

San Francisco, CA, US

- Provide strategic guidance to founders on the overall direction of the company, helping to align their vision with market trends and customer needs- Mentor and prepare founders on various funding pitches to potential investors

New York, New York, US

Invited to be a Customer Success Coach for Catalyst Coaching Corner, an application-based program that pairs folks that are looking to break into CS or elevate their career in CS with experienced leaders through monthly coaching sessions.https://catalyst.io/coaching-corner

South San Francisco, California, US

Accelerate customers' ability to meet and exceed their business outcomes. Provide world class service to Stripe's customers across segments, and throughout their journey with Stripe. Grow, nurture and mature the professional services function.

San Francisco, CA, US

- Incubated the Customer Experience function, comprised of data scientists and data analysts - Crafted GitHub’s first customer health score- Built first framework for win/loss analysis to improve win rates- Introduced CSAT measurements to all 4 customer-facing teams- Introduced customer journey mapping to GitHub and employed a train-the-trainer model to.

San Francisco, CA, US

Head of the Global Professional Services team at GitHub. - Built up the team from a nascent group of multi-functional individuals to a high performing organization with 120+ resources within 6 departments focused on professional services sales, engineering, end-user training, implementations, DevOps engineering and resident solution architects- Expanded.

Austin, TX, US

• Leader of Sencha Services team; ownership of all relationships for Sencha services customers. Responsible for end to end execution of all projects including services pipeline and resource management.Selected.
• Grown Sencha Services customer base from about 15 in 2011 to almost 100+ unique enterprise resulting in doubling the business
• Grown the core Sencha services team (i.e. hiring, coaching, mentoring) to about 15 employees at present and created an partner ecosystem of qualified application development shops and freelancers to help additional.
• Built an offshore development center and responsible for hiring, training, pricing and strategy for team
• Responsible for customer engagements (including pre-sales, contract negotiations, understanding of client requirements, restrictions, deliverables etc.) to create and continuously manage a pipeline of 20+ customers
• Coordinate between various teams to manage execution (i.e. developing client-tailored solutions, delivery, trouble-shooting and quality control etc.) of 10 ongoing projects at any given time corresponding to annual.

San Mateo, California, US

Oversaw core program processes and people supporting web projects and execution, web performance management, issues and risks, communication, resource management and metrics tracking/reportingSelected Accomplishments:Managed, organized and facilitated executive leadership meetings to report on status, track and resolve issues and follow up on decisions and.

San Mateo, California, US

Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives. Led global cross-functional teams of over 100 individuals. As part of the premier project delivery team, led high visibility projects of over 5M.Selected Accomplishments:Partnered with key.

San Mateo, California, US

Responsible for quarterly and monthly releases of small to medium website enhancements Prioritized and coordinated the backlog of features in collaboration with marketing and sales stakeholders. Engineered consensus for optimum use of shared resourcesCoordinate requirements gathering and testing by 10+ analysts for 30 to 50 items for each major release

San Mateo, California, US

Responsible for monthly filing of SOX reports Led team responsible for daily, time-bound review of trades Recommended and implemented several business process improvements

Startup specializing in mobile web and distributed networksWireless Content Developer; Used HTML, XML, XLST, WML and proprietary AML (AlterEgo Markup Language) to create websites for mobile form factorsParticipated in technical/sales presentations to potential customersMentored and trained junior employees

Executive Women In Leadership

Certification In Project Management

Bba, Economics, Finance

Bachelor Of Science, Economics