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@roundpointmortgage.com
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Kathleen (Katy) Barnard is listed as Co-Issue Relationship Manager at RoundPoint Mortgage Servicing LLC, based in Charlotte, North Carolina, United States. AeroLeads shows a work email signal at roundpointmortgage.com and a matched LinkedIn profile for Kathleen (Katy) Barnard.
Kathleen (Katy) Barnard previously worked as RPX Transaction Manager at Roundpoint Mortgage Servicing Corporation and Loan Administration Integration Supervisor at Roundpoint Mortgage Servicing Corporation. Kathleen (Katy) Barnard holds Bachelor'S Degree, Interdisciplinary Studies: Film Studies from Appalachian State University.
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Dynamic and highly experienced Relationship Manager with over 10 years of expertise in the mortgage servicing industry. Proven track record in building and maintaining strong client relationships, delivering outstanding customer service, and overseeing complex processes in loan administration and client management. Adept at navigating customer inquiries, ensuring compliance with audit requirements, and driving operational efficiency through collaborative problem-solving. Seeking to apply my skills and expertise in a forward-thinking organization focused on customer success and process improvement.
Listed skills include Customer Service, Microsoft Office, Leadership, Teamwork, and 13 others.
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Fort Mill, South Carolina, United States
Client Relationship Building: Build and nurture long-term relationships with clients, providing high-quality service and addressing their unique needs. Act as the primary point of contact, ensuring all inquiries and issues are resolved promptly and effectively. Operational Oversight: Oversee the loan transfer process, coordinating essential elements.
Fort Mill, South Carolina, United States
Stakeholder Collaboration: Coordinated with internal teams and external partners to maintain productive working relationships and ensure smooth transactions for all parties involved. Operational Management: Managed the transfer of mortgage servicing rights, overseeing processes such as delivery, boarding, reconciliation, and invoicing to ensure.
Charlotte, North Carolina Area
Audit & Compliance Management: Managed internal and external audit processes, ensuring compliance with regulations and policies within the loan administration function. Assigned and monitored audit tasks to maintain operational integrity. Research & Documentation: Conducted thorough research and prepared audit responses, working closely with relevant.
Charlotte, North Carolina Area
Quality Assurance & Process Improvement: Reviewed escrow procedures to develop testing scripts that ensured accuracy and compliance with regulatory standards. Identified areas for improvement to optimize the escrow process. Audit Oversight: Managed internal and external audit activities within the escrow function, ensuring comprehensive and timely.
Customer Communication & Problem Resolution: Researched escalated customer concerns, ensuring comprehensive resolution through collaboration with internal departments and careful review of account records. Cross-Departmental Coordination: Facilitated effective communication between teams to address complex customer issues and provide accurate, timely.
Customer Inquiry Resolution: Researched and responded to customer inquiries, resolving issues in a timely and professional manner while ensuring accuracy in communication. Documentation Management: Ensured that all written communications were properly documented, maintaining a high standard of accuracy and consistency in customer interactions. Client.
Charlotte, NC
Customer Support & Education: Provided excellent customer service during inbound and outbound calls, offering guidance on loan terms, payments, and account statuses, while ensuring a clear understanding of processes. Problem Resolution: Initiated research requests for customer concerns, ensuring timely and effective resolution through thorough.
Activities and Societies: Student Filmmakers Organization
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Kathleen (Katy) Barnard works for RoundPoint Mortgage Servicing LLC.
Kathleen (Katy) Barnard is listed as Co-Issue Relationship Manager at RoundPoint Mortgage Servicing LLC.
AeroLeads has found 1 work email signal at @roundpointmortgage.com for Kathleen (Katy) Barnard at RoundPoint Mortgage Servicing LLC.
Kathleen (Katy) Barnard is based in Charlotte, North Carolina, United States while working with RoundPoint Mortgage Servicing LLC.
Kathleen (Katy) Barnard has worked for Roundpoint Mortgage Servicing Llc, Roundpoint Mortgage Servicing Corporation, and Roundpoint Mortgage Servicing.
You can use AeroLeads to view verified contact signals for Kathleen (Katy) Barnard at RoundPoint Mortgage Servicing LLC, including work email, phone, and LinkedIn data when available.
Kathleen (Katy) Barnard holds Bachelor'S Degree, Interdisciplinary Studies: Film Studies from Appalachian State University.
Kathleen (Katy) Barnard is listed with skills including Customer Service, Microsoft Office, Leadership, Teamwork, Troubleshooting, Microsoft Excel, Editing, and Computer Proficiency.
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