• Coordinated the stabilization and scaling of existing legacy Customer Tibco MDM to support e-commerce platform launch for Ahold brands.• Led the Customer MDM implementation for new enterprise IBM Infosphere Customer Master solution to replace multiple legacy customer MDM applications. • Successfully launched four major brands (The Giant Company, Giant Food, Stop & Shop, and Food Lion) onto IBM Infosphere enabling new capabilities for our business partners and improving data quality.• Partnering with multiple IT teams on implementation of consumer privacy tool that will integrate with IBM Infosphere for data privacy and retention policies.• Led multiple teams (Internal and 3rd party vendor contractors) as the MDM Portfolio manager and consistently developed strong partnerships with multiple cross-functional teams (Data Governance, brand leaders, and Loyalty teams).

• Performed data quality analysis on various sources to ensure alignment between legacy systems and future system of record (SAP). • Analyzed the critical attributes for customer (top 60% based on revenue) business models to understand data transformations needed for SAP. • Transformed data for existing customers to align with partner functions inside SAP and trained business on partner functions involved with new Customer setups. • Partnered with cross-functional teams within IT and the business to identify and resolve requirement and technical gaps for transition to SAP. • Created queries and audits via SQL for business users to perform daily functions more efficiently.

• Conducted data analysis (SQL & Excel) on legacy systems and new data sources and provided summarized findings and recommendations to support decision-making by the leadership team. • Created Enterprise Data Models for Vendor and Location Data Domains through the use of deep retail knowledge, data modeling best practices, and adherence to the Master Data Management policies.• Facilitated various aspects of the Delhaize America Data Governance Strategy through collaboration and communication with various functions within the business and varying levels of the organization. • Assisted with the development of business data requirements for master data by mapping system of origin data to target systems. • Collaborated with cross-functional teams within IT and the business to drive Enterprise-level activities within the Master Data Management competency. • Built deep technical expertise in the selected Master Data Management technology (BPM, RDM, and ISC) to enable workflow development, business rule design, and system configuration. • Documented Business Requirements, Functional Designs, and Technical Design for Suspect Duplicate Processing and Reference Data in SDLC Deliverables as defined. • Created Information Flow Diagram to depict the lineage into and out of the MDM system and to the major business activities downstream and aid in understanding of the business processes dependent on accurate information for Vendor Domain. • Developed Conceptual Component Diagram to identify the MDM Components needed for the target state (Consolidation, Lifecycle management, Data Quality, Data Distribution).

• Supported stores with inventory concerns, and maintained store inventory integrity across the entire Delhaize America Company. • Balance inventory amounts in ACIS, DSS, and the General Ledger. • Provide backup assistance with reporting margin (GP report) and shrink report. • Report out the balance sheet to reflect inventory at store level for Delhaize America. • Researched and performed processes related to corporate margin/shrink reporting and balance sheet reconciliation. • Prepared miscellaneous cost of sales, inventory, margins, and shrink reports weekly.• Completed analysis and reconciliations of assigned Expense Payable Real Estate general ledger accounts, including period end variance questions • Responsible for the complete and accurate budgeting and forecasting for assigned department accounts • Partnered with Real Estate to analyze, recommend and improve processes, increase efficiencies and strengthen internal controls • Assisted with providing requested information for internal and external auditors, including our third party audit vendors.