Product Owner and Chief Designer of SWAT - Site-Wide Analysis Tool, A self-service, ‘Single Pane of Glass’ Dashboard for Magento Customer Site Information, Analysis & Instrumentation

Created PMO from ground up within 90 days: Governance, E2E processes, Continuous Service Improvement, Knowledge-base, Interactive Portfolio-Program-Project Reporting presence, Agile & Kanban Frameworks, Engagement Leadership developmentSuccessfully launched 7 programs, 30+ projects producing shorter timeframe for deliverables to production, within scope, budget and time. Program-managed $50M+ company multi-site divestiture; hands-on project-managed 32 workstreams, including financial remuneration, WAN, infrastructure & telephony turn-over, internal- & external-facing SaaS & PaaS, Apps, server & storage devices, O365 migrationDirected MS-SQL EOL and Oracle upgrades for internal & customer-facing Apps to increase productivity and security

Led team to a successful ELA with Dell for solutions integration increasing database utilization and, data complianceSupported client business development and client project management DevOps implementationsDeveloped interactive Excel-based ROI Analysis tool for client software vs. labor evaluation for investment payback

Current / recent projects: Portfolio and Program Manager. Leading a 90-person team in the eDell (Dell.com) business unit enabling a projected $2.1B in revenues and $2.05M annualized cost avoidance. Supported leadership to increase their profile, budget, and authority by demonstrating business value to executive leaders.Chief of Staff for Engineering Operations; Directed Weekly Ops Review providing project C-Level updates; Managed $24M budgetLead a 200-person Engineering Operations (DevOps) team supporting eDell (Dell.com) business unit enabling a projected $12B revenue and $2.05M annualized cost avoidance consisting of 7-Connected Programs with hands-on project management of 34-projects directing 10-Project ManagersDirected ‘Continuous Integration and Continuous Delivery’ project automating software delivery from manual build-and-deploy model to autonomous deployment; reduced deployment cycle from 1-mo. to under 2-hrs. for most applicationsDirected ScaleArc software integration of SQL proxy, HA Failover, and Database Traffic Management for Dell.com Black Friday and future high-volume events; Developed and coordinated on-site ScaleArc training for 200+ developers in 3 countriesTrained staff on agile project methodologies providing for faster concept to production delivery

Directed Web Services, Business Intelligence/Data Warehouse, & Development IT teams for delivery and integration management of revenue-generating and expense capture systems for Finance, Tax, & Human Resources departmentsDesigned and directed development of 3-tier data repository – Operational Data Store (ODS), Data Warehouse, Analytical Cubes – for on-demand Financial and Clinical Operations analytic metricsDesigned & directed consolidation of 5 disparate applications producing a single-source CRM directory linking 1200+ locations, 4500+ employees to 800+ inter-related attributes for consumption by 40 web- and process- based applicationsDesigned, lead, & directed deployment of custom Finance SOX compliant web- and process- based application connecting 865+ sites, two (2) EMR/EHR systems and a 3rd-party Revenue Cycle Management Processing solution to ERP Finance system

Team Lead / Manager @ DSHS Center for Services of Design Architect. Oversaw application program portfolio gap analysis  Directed research and analysis of the application portfolio (active and historical applications to infrastructure) for remediation, transformation and applicability under US Final Rules 42 CFR 412, 413, 422, 495 & 45 CFR Part 170 Produced EHR (Electronic Health Records) internal White Papers for US Final Rules  42 CFR Parts 412, 413, 422, & 495 - Medicare & Medicaid Programs: Electronic Health Record Incentive Program 45 CFR Part 170 - Health Information Technology Standards, Implementation Specifications, and Certification Criteria and Certification Programs for Health Information Technology

 Reduced overhead labor by 250% through consolidation of site locations into common financial structure.  Directed ERP consolidation acquisition for 44 C-Stores.  Directed NACS standards alignment of Corporate Price Book and Product Codes.  Applied and tracked $200K in vendor received funds through integration of Rebate Manager software. Responsible for $5M PCI compliancy platform rollout for 125 C-Stores.  Developed and led POS PCI compliance hardware/software re-imaging initiative. Reduced store labor by an average of 1 hrs/day across 125 C-Stores.  Directed integration of C-Store-Level scanned Receiving, Invoice Receipting, Ordering and Shelf Label Printing. Reduced Technology spend by 20% within the first 6 months.  Led consolidation of single-source purchasing to gain discounted buying power.  Realized $36K 1st year savings through consolidating enterprise POTS lines; estimated 2nd year savings $60K.  Realized $150K 1st year savings through consolidating enterprise cellular services and billing.  Achieved 2nd year IT external intrusion audit and internal policy compliancy with ‘above average’ rating.  Designed and led re-engineering of enterprise network infrastructure, primary and secondary data center.  Spearheaded corporate-wide high-availability network with virtual servers & common-use SAN.  Achieved faster time-to-repair Maintenance requests and service through integrated real-time web-portal.  Provided real-time response for pricing adjustments through enterprise expansion of Help Desk system.  Established design for auto-distribution of Help Desk tickets to functional departmental Administrators. Expected reduction of $160K annually in expense on initial $80K capitalization.  Led enterprise-wide Document / Content Management integration.  Expected minimal daily labor savings of 1 hrs/clerk/day across 125 C-Stores.

Member of Executive staff directing course of company for expanding customer jobs and financial positioning. Reduced customer billing cycle from 30 to 3 days; increased sales orders intake, tracking visibility and order strategy.  Directed implementation of cross-functional “job-shop” ERP suite and Business Management applications.  Integrated SharePoint Portal to ERP suite for receiving orders.  Implement internal on-demand financial reporting. Produced 2-year ROI directing enterprise Document & Content Management integration with ERP.  Provided enterprise common file structure for storage of customer documents. Designed and led re-engineering of enterprise network infrastructure and primary data center.

Led 7 high-impact projects. Designed structure and augmented BPI execution for newly formed PMO. Reduced DSO by 2 days and collected $20M outstanding within first month.  Directed acquisition, RFP creation through implementation, of an Automated Credit Collection application.  Cut labor costs by 30% via office consolidation through application implementation. Directed spend for $49M in capital acquisition and $78M operating expense.  Designed and led re-engineering of enterprise network infrastructure, secure primary and fail-over data centers.  Responsible for decision-making, selection & negotiation for network, communications, servers and SAN. Provided 3-year ROI on $3M budget integrating 3rd party application to Oracle e-Business Suite.  Directed enterprise acquisition, RFP creation through implementation, of Document/Content Management Solution. Reduced paper processes by 10% and labor by 20%.  Spearheaded EDI Steering Committee for multiple Transaction Set implementations across 4 legacy systems.  Improved vendor relationships, increased business process automation and operational efficiencies. Responsible SOX compliancy initiative.  Collaborated with internal Audit & external SOX consultancy firm.  Developed documentation and test scenarios for assertions and control-points for IPO compliance.

Developed and led high-profitable, cross-functional specialty projects to solve pressing business issues. Reduced labor overhead by 20% and grew branch sales by 15% through increased inventory visibility.  Implemented Retail-to-Manufacturing ERP with hardware, software, scanners and Wi-Fi- platform deployment.  Spearheaded final phase of data communication in linking 130 Branch offices. Eliminated $750K in labor against $116K in capital in 1st year, created 2nd year savings of $1.5M.  Designed, developed and implemented 21-line HVAC Manufacturing End-of-Line Scanning initiative.  Designed scanning software and led development, QA team and Manufacturing Operations training staff.  Achieved integration with MAPICS and PkMS applications and provided real-time Intranet scan data statistics. Designed and led engineering of enterprise network infrastructure, primary and 2 HA/DR fail-over data centers.  Configured and installed data centers for complete business high-availability and disaster fail-over.  Implemented dual opposing redundant dark-fiber network for data center on-line and near-online availability. Lead IT Project Manager for PMO, BPI and SOX compliancy initiative.  Collaborated with internal Audit and external SOX consultancy firm.  Developed documentation and test scenarios for assertions and control-points for future IPO compliance.  Designed structure and augmented strategies and BPI practices for newly formed PMO.

Provided strategic planning, technology business solution deployment, programming services, and venture proposals. Reduced customer demand on Call Center and IT staff by 80%.  Directed and implemented integration of a B2B e-procurement web-portal.  Developed for by Department of Defense vendors for equipment & goods ordering, confirmation, and tracking.  Designed and developed user interface and network infrastructure for integrated web-security and encryption. Reduced on-hand inventory by 15% and minimized warehouse holding costs.  Increased customer exposure to available product and tracking via online web inquiry.  Led and implemented ERP suite including UPS Shipping interface for on-time shipment.  Designed and implemented corporate LAN, web site with B2B and B2C e-commerce presence. .

Member of Executive staff directing and executing cross-functional, cross-company ERP and Business Management solutions. Identified and implemented technology innovations and enhancements for retail C-Store POS solutions. Designed and directed development of web-based portal for tracking Real Estate Holdings.

Clients included:EGG Technical ServicesUnited Way / Capital AreaJC PenneyNature CompanyMarketPlace SystemsOshman Sporting GoodsMills Fleet FarmsIkon Office SystemsViking Freight SystemCentral Freight LinesTexas Worker's Compensation FundFarns Credit Bank of TexasDiscovery ToysMattel, GmBHMattel, BV (BeneLux)Mattel, SpA