Benjamin Barnett Email & Phone Number

Houston, Texas, United States

Houston, Texas, United States

Houston, Texas, United States

Houston, Texas, United States

Quality assurance on rapidly-changing software supporting retail banks.

• Created web app to connect Twitter users with locals who share their passions
• Integrated multiple Twitter APIs to produce precise user list grouped by customer preference
• Enabled one-click user selection to eliminate friction in UX
• Provided strictly ephemeral storage to preserve privacyTech: React, Express

• An ecommerce site displaying product information, images, reviews, and related products
• Optimized an Nginx load balancer setup to increase stable throughput by 556%
• Leveraged efficient driver and queries to reduce maximum latency to 1.5 ms
• Deployed database architecture that handled more than 100,000x as many records
• Prototyped caching strategy to reduce microservice loadTech: PostgreSQL, Nginx, Node.js, New Relic, K6

Franklin, Tennessee, United States

• Developed front end for subletting ecommerce site for listing rentals and making reservations
• Created reusable components to compose interface
• Isolated API calls to Redux store to separate Model and View functionality
• Implemented RESTful API with Node.js to minimize data delivery and response timeTech: React, Redux, Express, MongoDB

Greater Nashville Area, TN

Nashville, TN

• Trained contractor cohort to master tax data verification software in less than three weeks
• Enforced best practices to achieve >96% team accuracy in a rapid turnaround environment
• Managed over 40 onsite contractors to achieve highest throughput in site history

Greater Nashville Area, TN

• Mastered intricate tax software to resolve customer obstacles quickly and efficiently
• Maintained a strict limit to two rings in high-pressure, always-on phone environment
• Wrote meticulous records of every customer interaction to generate data for policymakers

Nashville, TN

High-paced tax information entry and validation with a fast turnaround time.

Nashville, TN

Determined liability via analysis of police reports and interviews with witnesses.Scheduled appraisals, arranged repairs, and oversaw rentals.Administered claim process from start to finish.

Washington D.C. Metro Area

Sold the third highest number of membership cards while working part-time.Located, ordered, and gift-wrapped books for patrons.Prepared and served food and drink at the Barnes & Noble Cafe.

Washington D.C. Metro Area

Prepared and served drinks quickly to customers' specifications.Established a welcoming environment through cheerful interactions with customers.Hosted high-volume events.Handled cash and credit card transactions.

Arlington, VA

Created and implemented thirteen weeks of lesson plans for approximately 20 students.Managed parent-teacher relations and classroom behavior.Provided creative and challenging learning opportunities.

Washington D.C. Metro Area

Recorded and forwarded constituent concerns to issue specialists.Managed constituent relationship software.Provided administrative support to an office of six.

Advanced Software Engineering Immersive Program

Activities and Societies: President of Remote Cohort 45 The Hack Reactor Software Engineering Immersive is a full-time, 3-month program.

Bachelor Of Arts, International Affairs - International Politics & The Middle East

Activities and Societies: Served as a committee chairman for the Washington Area Model United Nations Conference, was a delegate for Model.