Barnett Sin Email & Phone Number

Coppell, Texas, United States

• Enhanced client satisfaction by exceeding expectations and serving as a single point of contact for questions, concerns, and status updates.• Facilitated communication and addressed mid-level and executive questions and concerns while maintaining deadlines and compliance with change management policies and procedures.• Proactively managed daily job progress and anticipated potential problems to ensure timely project delivery.• Maintained and updated client projects in collaboration with various teams (Implementation, Quality Assurance, and Programming).• Communicated and confirmed production schedules with clients and conveyed any adjustments to appropriate staff members.

Addison, Tx

• Conducted full cycle recruiting, prospecting, screening, and processing candidates, for various nursing positions including Pediatrics, Labor and Delivery, Intensive Care, Neonatal Intensive Care Unit, Adult Critical Care, Cardiac Care Unit, Surgical Intensive Care Unit, Emergency Department, Cardiology, and LPNs.• Established recruiting requirements by meeting with managers to discuss organizational plans and objectives. • Determined applicant qualifications by interviewing, analyzing responses, verifying references, and comparing qualifications to job requirements. • Collaborated with department heads to ensure proper staffing for nationwide network of Hospitals, Health Systems, and Federal facilities.• Prepared cost and salary expectations for each candidate based on bill rates, housing, transportation, Per Diem rates, and any related assignment costs. • Managed compliance documentation for candidates and built lasting relationships with healthcare professionals.

Dallas/Fort Worth Area

• Physician Network Management: Build and oversee a licensed nationwide network of physicians skilled in comprehensive patient evaluations.• Case Management and Data Analysis: Analyze data to evaluate members' care based on national and organizational standards. Facilitate case management to help primary care physicians and health plans provide programs for enhanced health.• Quality and Compliance Assurance: Monitor evaluations to comply with CMS and HIPAA regulations.• Proactive Risk Adjustment: Provide clients with flexibility to increase members' returns from proactive risk adjustment.• Provider Lead Generation: Generate leads through various methods, such as cold calling, referrals, emails, and advertisements, and participate in lead development.• Physician Credentialing: Screen physician qualifications and process credentialing documentation for all clients.• Recruitment Metrics: Develop data on recruitment activities, applicant flow, interview processes, and hiring results.

Coppell, Texas

• Coordinate production and deliverables with key staff members including Sales, Implementation Services, Data Processing.• Responsible for daily job progress of projects; anticipates potential problems and proactively manages details to ensure projects are on track and delivered on time.• Schedule and facilitate status updates, calls, and meetings across multiple departments to successfully implement and train users on enhancements.• Coordinates and schedules weekly and/or monthly status calls with clients to discuss project timelines and pricing.

Dallas/Fort Worth Area

• Assembled, operated, repaired, and maintained various liquid oxygen/nitrogen related equipment. The list of equipment includes liquid oxygen/nitrogen generating plants, storage units, aircraft servicing equipment, vaporizing equipment, vacuum pumps, and liquid oxygen tank purging units. • Operated and maintained purity analysis test equipment to ensure product acceptability• Responsible for the training, work performance, and supervision of subordinate Marines while maintaining accountability, effectively job completion, and work progress.

Dallas, Texas

• Collaborate with cross-functional teams to actively manage and update client projects.• Coordinate with Sales, Implementation Services, Data Processing, and Information Systems departments to manage production and deliverables.• Anticipate and address potential problems to ensure daily job progress and meet project deadlines.• Utilize proprietary Customer Relationship Management software to manage client information and accounts.• Effectively communicate production information and schedules to clients and staff members.• Schedule regular status calls with clients to coordinate pricing and timelines.

Dallas/Fort Worth Area

• Demonstrated proficiencies in greeting, scheduling, confirming appointments with customers in a high-production based environment.• Maintained and updated changes in customers and supplier’s records in various databases.• Responsible for solving customer's complaints and rebuilt client’s trust to prevent the loss of key accounts.• Contacted suppliers and maintained a current requisition of ordered supplies.

Dallas/Fort Worth Area

• Provided profession and superior customer service over the phone by understanding the importance of attitude, proper telephone etiquette and voice skills to enhance a good telephone presentation and applying appropriate actions to effectively control a telephone call. • Handled a high influx of inbound and outbound calls within a dynamic call center environment.• Effectively handled over 300 inbound calls as well as 2400 outbound calls daily.• Provide effective and timely resolution to a range of customer inquiries.• Strive for one-call resolution of customer issues. Answered questions, logged complaints, and transferred calls to proper departments • Responsible for correctly entering and verifying bank checking accounts/credit card information for customer payments.

Associate'S Degree

Cryogenics Equipment Operator, Cryogenics Equipment