Neil Barnett Email & Phone Number

London, United Kingdom

London, United Kingdom

6 month contract

Wimbledon, London

- Responsible for managing five campaign Managers- Overseeing a Campaign of 80 seats- Reporting to clients and directors- Driving profit margins and exceeding client targets- Managing data on a predictive dialer and conducting data analysis- Heavily involved with recruitment, interviews and disciplinary procedures with good HR knowledge- Developing and delivering recognition programs and commercial brief presentations

Wimbledon

- Exceeding Sales targets- Managing, coaching and motivating a team of up to 20 agents- Identifying and resolving quality assurance issues, Improved teams quality assurance scores by over 20%- Handling escalated customer complaints- Designing and implementing new sales scripts to maximize productivity- Acting as a role model – demonstrating best practice to my team - Completing various administrative tasks on a daily basis- Won the ‘best team’ award every month from February until July

Wimbledon, London

- Making outbound sales calls in a business to consumer (B2C) environment- Exceeding sales targets, generally achieving over 200% of target KPIs- Delivering exceptional customer service- Agent of the month every month between September and December

Croydon, United Kingdom

- Flyer design for various promotions- Proofing all artwork and sending to print- Finding new promoters and promotion teams- Liaising with promoters to ensure each club night ran smoothly

Ba Hons, Graphic Communication : Packaging And Branding

Btec, Foundation Studies In Art And Design

A Level, Business Studies, Information Technology, Design Technology

Gcse, 10 Subjects Including English, Maths And Science