Vice President and General Manager of the Apptio Digital Fuel Business Unit

Proudly leading a global team of marketers and product managers, committed to making Digital Fuel the easy and flexible solution for the CIO to deliver real business value from technology.

Proudly leading a global team of marketers and product managers, committed to making Digital Fuel the easy and flexible solution for the CIO to deliver real business value from technology.

(The Business Technology Institute has been dissolved)I served on the Board of Directors, and as the Secretary.The mission of the Business Technology Institute is to provide education and training for variety of key business management of technology disciplines including IT Financial Management, Program, Portfolio, and Project Management. In addition, the Business Technology Institute serves as a sponsor of events that bring together practitioners of these key technology disciplines for community, conversation, exchange of ideas, and opportunities to expand knowledge, networks, and interactions.

I help organisations solve the problem of how to move data across the storage they have invested in. And how to move data without the usual high cost, stupid amounts of manual effort or downtime to important business and revenue generating systems.When I say across storage, I mean across block, file and object (object on premise and in the cloud), as well as across different vendors and technologies.Organisations need to move data for many reasons, including data migration (think M&A or hardware refresh), to improve performance (promote to faster storage) to reduce costs (demote inactive data to cheaper storage) and to scale out (for performance or capacity). I can help with a solution that addresses all these needs, automatically and without your applications and systems ever knowing that the data moved.Message me or check out www.primarydata.com to find out more.

[Promotion to Senior IT Business Management Solution Specialist]I enable VMware customers to run IT like a business by helping them demonstrate their value to the business and gain fast access to the information they need to make fact based decisions. I achieve this by enabling IT cost transparency, cost optimisation, and by providing an understanding of the relationship between IT costs, service quality and vendor relationships, while removing the traditional constraints of disparate data sources, high manual effort, accuracy and access to information.

I enable VMware customers to run IT like a business by helping them demonstrate their value to the business and gain fast access to the information they need to make fact based decisions. I achieve this by enabling IT cost transparency, cost optimisation, and by providing an understanding of the relationship between IT costs, service quality and vendor relationships, while removing the traditional constraints of disparate data sources, high manual effort, accuracy and access to information.

Enabling management of Your Cloud, as well as your virtual and physical infrastructure, applications and end user computing environments

Launched an ITSM SaaS product offering designed to meet the needs of the Australian Federal Government. Grew the number of Federal Government customers of the service. Led the team of ITSM experts committed to customer on-boarding, success and retention. Defined and delivered product roadmap.

I helped organizations like the Australian Department of Defence and Chevron solve complex IT Service Management problems so that they could realise process quality, efficiency and cost benefits.With my help, organizations adopted good practices and standards like ITIL and ISO 20000, and measured and tracked IT Service Management maturity.

Designed, implemented and institutionalized the Problem Management process to maximize customer satisfaction by minimizing the number of Incidents.Used good practices and standards like ITIL and ISO 20000, and measured and tracked IT Service Management maturity.

Ensured the execution of the Problem Management process to maximize customer satisfaction by minimizing the number of Incidents.Used good practices and standards like ITIL and ISO 20000, and measured and tracked IT Service Management maturity.

Various responsibilities. Please ask for more detail.