Barry Brinkley Email & Phone Number

One of my major contributions during this job role was to manage a 7-member team for driving overall engineering functions across the organization. I improved and expanded the Boundless product line by planning and executing projects in collaboration with team members. As a servant leader, I motivated the team members and assigned roles and duties to maximize staff potential while providing guidance regarding tools, processes, and codes. I defined new requirements, managed/groomed backlog, scheduled work, and delivered predictable results aligned with product strategy by establishing workflow practices. Moreover, I fostered an engineer-led process of evolution and improvement based on continuous learning and adapting to change. Notable Accomplishments★ Led successful launch of Boundless 2.0. ★ Contributed to the restructuring of a metric-focused team of 30+ members for the engineering department.★ Developed company’s first satellite team while encouraging professional growth of employees from non-technical roles to senior software developer positions through coaching and mentorship.★ Successfully controlled the IT services of the organization in the absence of IT Manager.

Columbus, Ohio

As the first Engineering Manager in Columbus Ohio, I maintained customer support tools to deliver best-in-class service. I managed resources and processes to deliver support tools while participating in the strategies created for the product development and driving initiatives that delivered on the business goals and visions. I demonstrated leadership abilities across functional team within production to fulfill customer needs for support, issue analysis, enhancements, and corrective actions.Notable Accomplishments★ Established first-ever development team in the Columbus by creating team processes and culture. ★ Oversaw development and execution of customer support tools that drove operational efficiency and achieved maximum customer satisfaction. ★ Maximized reliability and overall performance by planning and steering the revamp of existing system.

United States

In this role, I led a 5-member team to manage in-taking pharmacy and provider data for generating reports and insights for pharmaceutical companies. I fostered engagement with customer to understand functional requirements while guiding teams to develop end-products tailored to the needs of pharmaceutical companies.Notable Accomplishments★ Continually improved Agile processes that increased team cohesion and performance. ★ Led continuous improvement initiatives to establish a team culture.

In this role, I managed teams over 4 years of exponential growth to oversee the design, development, release cycle, and delivery of software products/services. I served as a Product Owner, Personnel Manager, Scrum Master, Tech Lead, Technical Liaison, and Technical Architect. I organized overall scrum/Agile events, such as sprint planning, daily scrum, sprint review, and sprint retrospective. I actively participated in the operational management and strategic planning functions within the company.Notable Accomplishments★ Minimized average response time to manage critical outages from 15 minutes to under 2 minutes by designing, documenting, and implementing a policy. ★ Recruited and onboarded high-caliber talent to expand engineering staff size from 15 to ~50. ★ Oversaw operational structure to grow provider portal from 200,000 to 800,000 users. ★ Developed and mentored leaders throughout the organization leading to 5 promotions to manager.★ Executed Agile processes to increase team efficiencies and operational transparency as well as meet business and customer needs.

Columbus, Ohio Area

As a Web Developer, I managed all stages of technology pipeline including storage/queuing of tasks and server setup. I have been instrumental in producing highly responsive web solutions by collaborating with cross-functional team (of designers, developers, and QA).Notable Accomplishments★ Provided production code (in direct liaison with stakeholders) serving 500 faculty and staff as well as 60,000 undergraduate students.

Columbus, Ohio, United States

During this role, I optimized user workflow for 500 faculty and staff by deploying technology tools and maintaining overall IT systems and applications.Notable Accomplishments★ Acted a reputation as a problem-solver; resoled 70% of service tickets for a 5 person team. ★ Identified $20,000 of cost savings in technology purchases for main library renovation. Additional ExperienceGround Communications Organizational Repair Specialist, The US Marine Corps Reserve, Akron, OH, 2005 – 2011 Student Web Developer, ATS Web Development, The Ohio State University, Columbus, OH, 2006 – 2008

Cleveland/Akron, Ohio Area