Brandi Barrera Email & Phone Number

New York, United States

I expertly manage the EA/PA duties for a high-profile CEO and business owner, efficiently combining various tasks. I work closely with the team responsible for growing the business, helping build and maintain key company relationships. My role involves carefully arranging the CEO's schedule and simplifying travel arrangements, covering both local and overseas trips. I lead in managing diverse projects that touch on both professional and personal aspects. I am in charge of setting up and running meetings and events, which include both virtual and face-to-face formats, at an international level. I also handle the creation of clear and influential communications for the executive.A few key achievements include:• Exemplified precision in managing travel expenses, ensuring cost-effectiveness.• Maintained well-structured and organized email inbox, serving as primary point of contact.• Demonstrated proficiency in managing intricate and high-volume schedules.• Led strategic initiatives to enhance executive efficiency.

New York City Metropolitan Area

As an Executive Personal Assistant, I managed a range of busy schedules with exactness, ensuring timely and orderly appointments. I efficiently handled executive communications, responding to emails, calls, and messages adeptly. I put together detailed documents for numerous meetings, whether online or in person. I managed both personal and business financial activities. I skillfully balanced work and personal commitments through effective diary organization. By introducing structured methods for routine administrative duties, I significantly enhanced productivity.In this role, I:• Orchestrated 45 travel itineraries in 2022, ensuring seamless logistics for domestic and international journeys.• Enhanced CEO's communication efficiency, elevating response rates by 25%.

Scarsdale, New York, United States

Oversaw facility operations, crafting and executing meticulous schedules for clinical and office teams. Created follow-up plans and timetables for client office and treatment visits. Directed recruitment, onboarding, and training of new hires, collaborating closely with executive management. Identified and harnessed sales opportunities, maximizing revenue generation. Spearheaded cross-functional collaboration, fostering synergy among diverse teams to achieve shared goals.● Enhanced client satisfaction and retention rates through optimization of client experience and exceptional customer service.● Pioneered highly effective safety protocol, achieving 100% success rate.● Amplified client engagement on website and social media channels by 30%.● Spearheaded 35% expansion of customer care plan through significant contributions.● Maintained and managed client financial accounts, ensuring good standing.● Rationalized facility operations, elevating productivity by implementing three innovative protocols.● Devised and executed strategies to minimize operational costs, resulting in substantial savings.

San Francisco, California, United States

As an Office Manager, I adeptly managed both office and clinical workflows, ensuring smooth documentation, scheduling, and calendar management. I took the lead in planning and executing all corporate events, ensuring they catered seamlessly to the needs of both staff and clients. My role included diligent inventory management, striking a balance between availability and cost-efficiency. Additionally, I played a key role in the onboarding process, guiding new hires through credential acquisition and familiarization with our corporate culture, software, and services.In this role, I:• Spearheaded successful launch of clinic project from inception to fruition.• Championed safe and hygienic environment by crafting and enforcing HSE policies in strict adherence to HIPAA and OSHA regulations.• Achieved certification to proctor BACB examination, proctoring tests for 90% of technicians for San Francisco Office.• Executed comprehensive orientation for fresh recruits, ensuring seamless transition into organization.

San Francisco, California, United States

As a Department Coordinator, I skillfully managed various administrative duties, including designing department forms, establishing and applying procedures, and gathering and refreshing data. I efficiently handled patient records in HER/EMR systems, ensuring their accuracy and timeliness. I also offered diligent scheduling assistance for six physicians, managing their consultations, medical procedures, and surgical operations. I played a key role in developing effective treatment strategies for patients, both in and out of hospital settings. Additionally, I addressed patient concerns swiftly and respectfully, working closely with the Medical Director to ensure satisfactory resolutions.Some of my key achievements here include:• Assisted Medical Director effectively in various practice-related projects.• Attained rapid promotion due to outstanding performance.• Served as pivotal liaison between clients and insurance companies, optimizing approval processes.• Directed medical billing operations, managing payments collection and updating financial records.• Spearheaded department efficiency enhancements through strategic policy development and execution in collaboration with senior management and leadership.

Bronx, New York, United States

As an Executive Assistant, I played a pivotal role in managing administrative tasks for the Director of Youth Development in our community. My responsibilities included streamlining administrative workflows, organizing and updating the Youth Development team's schedule for maximum efficiency, and leading the arrangement of travel plans, meeting timetables, conference room bookings, and meeting agendas.I also took on the challenge of overhauling our company's social media presence, resulting in significantly improved engagement with our client base. Additionally, I was actively involved in the founding and expansion of a non-profit organization, making significant contributions to its development.

San Francisco, California, United States

As an Operations Manager, I led the CEO's strategic projects, guaranteeing their smooth execution. I managed the executive's schedule and meetings, improving their time utilization. I simplified travel plans for executives, boosting their efficiency and comfort. I also renovated and maintained the firm's websites and worked closely with the IT department to strengthen our social media footprint.In this role, I:• Facilitated development of three innovative products, playing key role in product creation process.• Supported executive leadership in diverse projects, encompassing product design and sales strategies.• Represented company at local and state-wide trade shows, conducting product demonstrations and driving marketing and sales efforts.• Coordinated global product production by fostering effective collaboration with international team based in Brazil.

Certificate, Esthetics, Esthetics

Completed necessary training and completion of 600 hours and received my certificate in Esthetics. After receiving certificate I moved.

Associate'S Degree, Liberal Arts And Sciences/Liberal Studies