Barret Chapman Email & Phone Number

Christchurch, NZ

The Customer Platform Lead is a member of the cross-functional Team responsible for defining Stories and prioritizing the Team Backlog to streamline the execution of program priorities while maintaining ongoing support of the platform, providing a robust and reliable platform for the delivery of new and/or improved experiences for our customers, as well as.

• I have over 9 years experience as a Software Product Manager developing several platforms and delivering software projects from startup to maturity that serviced a global market in the civil construction industry for.
• Provide key liaison point as Product Manager for Trimble WorksOS and VisionLink platformswithin civil construction, earthworks, compaction, machine utilization and landfill domains.
• Manage product interface simultaneously on both desktop and mobile platforms.
• Coordinate multiple New Zealand based development teams and oversee contract developmentteams in India and collaborate with teams in the USA and UK, for these respective domains.
• Drive financial metrics for products and establish deadlines. Validate requirements to designconcepts and prototypes for client approval and development.Key Achievements
• Represented the company to strengthen relationships with stakeholders, customers anddevelopment teams across Europe, Japan, India and USA.

Christchurch, Canterbury, New Zealand

• The role reported to the Product Manager, responsible for presenting market requirements tomultiple teams developing VisionLink software for civil construction, earthmoving and compaction. This role served in the.
• Utilise Agile development approach and practice Scrum frameworks to iteratively deliverincremental product releases.
• Liaise with stakeholders and customers in conjunction with the Product Manager.
• Define UI design and functionality requirements with the development team.Key Achievements
• Promoted to role of Product Manager based on proven ability to coordinate, lead and managewithin an autonomous role and deliver results to consistently high standards.
• Recognised for ability to adapt to different work zones and cultures to ensure consistency in howmessaging received and provided required level of detail.

Christchurch, Canterbury, New Zealand

• The role reported to the Product Manager and was responsible for manual and field testing of theVisionLink Civil Construction software product platform from both desktop and mobile applications.Key Responsibilities
• Oversee customer support and training for the VisionLink platform.
• Attend tradeshows, dealer/customer and trainings to promote and familiarise key stakeholders.
• Conduct and formulate non automated testing plans.Key Achievements
• Rapidly upskilled in Civil Construction, particularly Surveying to achieve a high level of productaccuracy and efficiency to align with industry standards.
• Developed indepth product knowledge to become a recognized subject matter expert.