Barret North Email & Phone Number

Configured hardware, devices, and software to set up work stations for employees.Configured hardware and granted system permissions to new employees.Patched software and installed new versions to eliminate security problems and protect data.Collaborated with vendors to locate replacement components and resolve advanced problems.Used ticketing systems to manage and process support actions and requests.Documented support interactions for future reference.Walked individuals… Show more Configured hardware, devices, and software to set up work stations for employees.Configured hardware and granted system permissions to new employees.Patched software and installed new versions to eliminate security problems and protect data.Collaborated with vendors to locate replacement components and resolve advanced problems.Used ticketing systems to manage and process support actions and requests.Documented support interactions for future reference.Walked individuals through basic troubleshooting tasks Show less

Resolved issues quickly to maintain productivity goals.Reviewed work for quality and compliance with company standards and design specifications.Standardized production procedures, job roles, and quality assurance guidelines.Managed continuous improvement initiatives to drive gains in quality, flow, and output.Managed internal operational standards and productivity targets.Evaluated employee performance and provided feedback and training as needed.Scrutinized production… Show more Resolved issues quickly to maintain productivity goals.Reviewed work for quality and compliance with company standards and design specifications.Standardized production procedures, job roles, and quality assurance guidelines.Managed continuous improvement initiatives to drive gains in quality, flow, and output.Managed internal operational standards and productivity targets.Evaluated employee performance and provided feedback and training as needed.Scrutinized production output and identified areas for improvement. Show less

Designed custom dashboards and reporting interfaces.Implemented scripts to enhance user experience.Developed web applications for deployment on platforms and sites.Suggested new technologies and tools for enhancing product value and increasing productivity.Performed code refactoring and optimization to improve performance.Improved software efficiency by creating automated scripts and tools.Optimized application performance by developing algorithms and software to monitor… Show more Designed custom dashboards and reporting interfaces.Implemented scripts to enhance user experience.Developed web applications for deployment on platforms and sites.Suggested new technologies and tools for enhancing product value and increasing productivity.Performed code refactoring and optimization to improve performance.Improved software efficiency by creating automated scripts and tools.Optimized application performance by developing algorithms and software to monitor and refine technical performance and configuration.Tested code to validate code changes.Incorporated database technologies into coding projects. Show less

Maintained office PCs, networks and mobile devices.Established, repaired and optimized networks by installing wiring, cabling and devices.Monitored systems in operation and quickly troubleshot errors.Set up PCs, projectors and microphones for use in video conferencing rooms.Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.Linked computers to network and peripheral equipment

Responded to customer inquiries and provided technical assistance over phone and in person.Diagnosed and troubleshot hardware, software and network issues.Researched and identified solutions to technical problems.Configured hardware, devices, and software to set up work stations for employees.Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.Helped streamline repair processes and update procedures for support action… Show more Responded to customer inquiries and provided technical assistance over phone and in person.Diagnosed and troubleshot hardware, software and network issues.Researched and identified solutions to technical problems.Configured hardware, devices, and software to set up work stations for employees.Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.Helped streamline repair processes and update procedures for support action consistency. Show less