Barrett Muth Email & Phone Number

Seattle, Washington, United States

Responsible for facilitating development opportunities for catalog solutions, operating as a liaison between field representatives and internal partners in production and content design. All things related to content development for our 6-12 course offering necessitate the establishment of requirements and curriculum parameters, informed both by the needs of the client and the expertise of our design teams. It is my role to synthesize these voices, communicate them internally and drive the project initiatives, all while aligning to longer term strategic conversations for product as a whole.

Seattle, Washington, United States

Responsible for the facilitation of catalog requests from field success and sales teams as well as developing a product strategy for curriculum development for impending production cycles, both short and long term.Drove an initiative to compose custom courses to satisfy key clients' catalog gaps, increasing the efficacy of our development process with substantive deliveries during a critical Back to School season. Aggregated information on market needs, product and client health, and our place in competitive industry in order to manage the prioritization of course development.Collaborated with Content Development to drive product timelines. Guided client facing teams through training and documentation through major releases.

Greater Seattle Area

Managed time-appropriate documentation demands brought from different internal associates with concerted effort placed on efficiently meeting company needs according to their level of urgency during an extremely critical back to school season.Exercised team leadership when training and assisting both temps and colleagues during an unprecedented surge in workflow due to COVID. Maintained detailed and consistent records of reported customer interaction with software. Practiced cordial and efficient communication skills when corresponding with clients via telephone, online chat, and email. Administered timely assistance to interdepartmental colleagues including Success Managers, salespeople, and the Operations team to ensure the satisfaction of all of our clients. Exhibited technical proficiency with the familiarization and facilitation of the platform overall, with enough detailed orientation to foresee and report potential malfunctions. Developed skills with technical writing and the strict adherence to style-conventions to catalyze the editing of our online Help section.

Facilitated the curricular transition for 7th Grade English to accommodate the addition of Latin into students’ course work. This included both condensing our English curriculum due to fractioned class-time and coordinating cross-departmental vocabulary, grammar, and literature curriculum adjustment to coincide with the newly developed Latin courses. Utilized a high level of grammatical and stylistic understanding of the English language to assist students of all ages in the composition and editing of written assignments. Presented lessons daily on Grammar, Vocabulary, Literature, and Poetry in front of class sizes ranging from 15 to 30 students, ages 10 to 15. Communicated with parents consistently regarding student progress and parental involvement, including 50+ individual conferences a year. Organized and administered weekly lesson plans to ensure appropriate time-allotment for different aspects of curriculum.