ITS Data Analyst on Colleague Production Support team. Daily use of Ellucian Colleague SIS in Datatel environment, Salesforce CRM for student tracking, Service Now ticketing system and Microsoft products on highly collaborative remote team.

AV Team - Proclaim software Emerging skills in ACS softwareOffice support

• SharePoint migration from legacy webpage • Web author Ektron CMS, Web Expressions, OU Campus• BOA Works Purchasing officer reconciling p-card transactions to budget• BANNER ERP Finance module SME & liaison to Accounts Payable• BANNER Student module for student course credit analysis • Human Resources Generalist/Liaison; Annual onboarding of 200+ faculty and communicating across all academic colleges • Blackboard Learning Management System (LMS) • Course evaluation survey data using Qualtrics and Excel• Program support to University College Dean; Academic Success Center(ASC); First Year Experience(FYE); Honors Program; Human Experience (HMXP); Military, Adult and Transfer Services (MATS), and Undergraduate Research departments

• Application Programmer using Information Builder's WebFOCUS Development Studio • Report Caster Administration including dashboard security, user setup, documentation and training• Ellucian ERP Student and Finance modules with Oracle backend• Web author using Ektron CMS, Web Expressions, HTML, Java, and CSS• Project Manager / Liaison between functional users and technical staff• Supervised one part-time employee, and assigned projects to 2 additional programmers• Help desk point with tier 1 & 2 support, testing and code review• Administrator, trainer and level 1 support for the institution-wide Information Builders(IBI) dashboard containing self-service reports for both academic and administrative areas• Data extraction and manipulation from the enterprise student information system, Ellucian Banner, using WebFOCUS, Oracle 11, Microsoft SQL Developer, or Excel• Communicate across all levels from administrative to executive leadership team• Emerging skills in Blackboard Analytics using Microsoft Business Intelligence Suite (SSAS, SSIS, SSRS) and Pyramid. Daily check of ETL load process and monitoring of error messages.

Accounting Temp during absence of employee on medical leave. Used Quickbooks for data entry and check disbursements relating to Payroll disbursement, and Accounts Payable.

Literacy Success Teacher at Plumb Elementary teaching reading skills to small groups of Kindergarten through 3rd grade. Teacher for Florida’s Comprehensive Aptitude Test (FCAT) preparation using the online training tools provided by COMPASS software. Substitute teacher for K-8th grade countywide. Successfully passed the certification exam for K-6th grade.http://www.pcsb.org/

Worked in team environment as Programmer Analyst, then Systems Analyst on the Interactive Agent Reporting software in IBM AIX environment on AS400 using Micro Focus COBOL. Completed detailed design documentation using Word and Visio for ARC Back Office System interfacing nationwide travel agents to airline carriers. ARC leverages the advantages of a full System Development Life Cycle(SDLC). For more information see ARCs website: www2.arccorp.com

Key person during Discovery phase of National Climatic Data Center Year 2000 contract in Asheville, NC. Performed project analysis, contract administration, recruiting, and Y2K coding on Unisys 2200 and IBM AIX platforms.

Mission Hospital / St Joseph's hospital - client data records combination and data integrity assurance while these two hospitals were combining their customer records via temp agency.Corporate collections for a major manufacturing customer in a call center format. Also performed mail merge letters to collect outstanding balances. Excel spreadsheet manipulation and reporting for Month-End Reporting.

www.neighborly.orgSole support for integrated COBOL ISAM Abacus Financial Software. Certified as Data General AOS/VS System Administrator. UNIX System Administrative duties included file manipulation using VI editor, directory creation, and setup of groups / permissions to accommodate shared resources among the users. Individually responsible for data transfer, data modeling, database design, generation, reporting, and row-level table population into Sun Uniplex Word processing, spreadsheet, and database files operating on INFORMIX 2.0 database product. System Administrator for Uniplex Office Automation software. Key member of Client Information Management System (CIMS) team assembled to work directly with consulting group to design and implement integrated ORACLE based Financial Management and CIMS database system on SUN platform. Received six ORACLE Master’s training courses to prepare for the above facilitation.

Software Development for custom COBOL non-profit fund based financial systems. Edited technical documentation and trained users.Performed phased redesign and migration of COBOL ISAM fiscal accounting packages from Burroughs to Data General environment, and then into UNIX platform. Assisted in project planning, documentation, programming, on-site testing, installation, and customer training. Provided product support & maintenance of COBOL systems for 20+ non-profit clients.