Bass Pro Shops is a $4B sporting goods/outdoor retailer - the Leeds, AL location is one of the top 20 largest flagship locations. The Fishing Department that I managed is one of the largest, highest-volume in North America with $3.1M in annual sales. I was rapidly promoted into increasingly responsible leadership roles during my time at Bass Pro Shops. I began as a PT Sales Associate, was promoted to a Full-Time Sales Associate and Associate Trainer in only three (3) months, and then received another promotion in only three (3) to the role of Department Manager and Team Lead. In this Management role, I:✔ Worked closely with store leadership and department managers to develop, implement, and oversee sales initiatives and operational programs in alignment with corporate strategy, sales objectives, targets of opportunity, and all revenue objectives.✔ Managed 30 staff members with responsibility for scheduling, mentoring/training, and performance management with a strong focus on sales and revenue growth and exceptional customer service. ✔ Built relationships with vendors and retail specialists, collaborated on merchandise presentation, product marketing strategy and placement to drive market penetration. To learn more about my contributions and accomplishments in this role, please request my resume.

I gained excellent experience in this role while supporting day-to-day operations and strengthening profitability, customer service, inventory management, and new customer acquisition. In addition to assisting with inventory management and audits, I also supported and trained 10 shift sales associates on best-practices and provided amicable and prompt resolution to customer inquiries and complaints.For more details on my contributions, please request my resume.

In this role I processed high-volume customer transactions and guided purchasing decisions through a consultative sales approach requiring detailed knowledge of 90K+ products and services. As a direct result of rapidly achieving all sales, revenue and customer feedback targets, I was promoted within only three (3) months of hire.

I served a diverse client base in this family-owned and operated restaurant with a strong focus on building relationships with customers, engaging new customers and generating revenue through recommendation of additional products and services.

I provided professional, courteous service at high-end and "red carpet" events for a leading provider of transportation and parking services.