As a Co-Founder and Chief Technology and Product Officer at NOD, I’ve been fortunate to help build the company from a concept to a platform that’s making a difference in hospitality and society. Our goal has been to create a seamless, integration-free solution that helps businesses enhance customer relationships, recognise VIP clients, boost service standards and reward the people who make an impact. Working alongside a dedicated team, I led the design of NOD’s core product and strategy, and together we’re expanding its reach across new sectors—from hospitality to government, non for profit, health care and education • Product & Vision Development: Co-founded NOD, transforming a simple idea into a scalable platform that brings tangible value to clients. • Strategic Technology Leadership: Guided the product and technology strategies as CTO and CPO, focusing on aligning innovation with customer needs. • Team Empowerment & Growth: Built and mentored a talented team to drive product development, fostering a collaborative culture that values client-centered improvements. • Sector Expansion & Adaptability: Adapted the platform to meet the unique needs of expanded sectors, growing NOD’s impact and market reach. • Sustainable Revenue Growth: Developed monetisation strategies for SaaS and tipping services, contributing to steady revenue growth and customer adoption. • Customer-Centric Product Design: Focused on iterative improvements based on user feedback, enhancing the platform’s value and usability for our clients.

Joining BeMoved at the pre-seed stage (as employee #3) as Head of Product and Technology, I work closely with the founders to refine, solidify and be hands-on in bringing their vision to life as the leading in-market digital product and service.My initial focus and goals at BeMoved have been to foster a vision and develop, own, and implement a full-fledged product strategy and product road map for it. Initially delivering an early MVP (Minimum Viable Product); then, after validation, design, develop and deliver the product to MMP (Minimal Marketable Product). In parallel setting up the team, processes, product plan and technology foundations to rapidly take the BeMoved platform and apps to an MLP (Minimum Loveable Product).To successfully achieve this, I have led, been hands on and responsible for:- Identifying Product Business Goals- Defining the target audiences and personas- Determining product key features- Developing product differentiators- Developing the product vision- Creating a product roadmap from MVP to MLP- UX, UI and Product design- Platform and services design and architecture - Building and leading a UX/UI design team- Building and directing a development team- Selecting, implementing and managing internal business tools and platforms- Vendor partner identification and onboarding- Product marketing guidance- Running a hybrid agile and waterfall methodology- Presenting and engaging with the BoardAchievements to date:- Built an international team of strong collaborators across UX/UI and Development, each bringing a unique strength to the team- Went from undocumented vision to MVP Demo in 3 months- Designed and architected a robust yet flexible platform for rapid growth and agile adjustments- Helped raise a multimillion-dollar seed fund- Released an MMP to 2 of 3 Personas

As the Chief Digital Officer and futurist of Delv I have the privilege of overseeing and leading Delv’s R&D, design, products development, marketing, communications, digital experience, strategy and vision.Spending my time between leading internal creative and development teams, engaging with clients to guide their digital strategies and transformations, researching emerging technologies and markets, creating and presenting future visions and narratives.Taking a human-centred approach to everything, I lead my team by encouraging a culture of creativity, exploration and experimentation to draw out innovative products, solutions, services and experiences for Delv and it’s customers.

As the Applications & Emerging Technology Lead for Optus Business I perform many functions imperative to Optus’ success in becoming much more than a telecommunications provider. A combination of application sales, business navigator and futurist.Rather than focusing on the distant future, I take an anthropological approach -scanning the near horizon for emerging technologies and disruptive shifts in human behaviour, and then translating these into pragmatic plans for business transformation. By focusing on emerging technologies and human behaviour I have provided many Optus customers with a roadmap for business transformation.I provide thought leadership and innovation across the entire Optus Business customer portfolio, building credibility and exposing our customers to the possibilities with Optus as not only a vendor but a partner.I facilitate customer workshops in Optus’s custom “ThinkSpace” engaging with all facets of client business from field force to board members; listening, creating and delivering innovative and relevant solutions which are presented through mock applications, white papers, thought documents and engaging presentations.Working with over 20 application partners I turn ideas into deliverable billable solutions including: MDM, EMM, Digital Security, Physical Security, Analytics, Mobilised Content Distribution, Custom Mobile Applications and Creative Customer Engagement Plans.This unique approach has enabled me to exceed large revenue and order targets in Optus’ non traditional business of Applications and Services.

Accountable for engaging, managing and developing a strategic portfolio of large Enterprise accounts through all levels and departments. Responsible for achieving revenue growth and sales targets by being the thought leader improving customer relationships, reducing churn, creating innovative customer centric solutions and substantially growing market share of Technology Solutions underpinned by Fixed and Mobile Voice and Data Services.

Engaging, managing and developing a strategic portfolio of large Government accounts through all levels and departments. Achieving revenue growth and sales targets by being the thought leader improving customer relationships, minimising churn, creating innovative customer centric solutions and substantially growing market share of Technology Solutions underpinned by Fixed and Mobile Voice and Data Services whilst being mindful of the political climate.

Responsible for achieving revenue growth and sales targets by improving customer relationships, reducing churn, designing robust and future proof customer centric solutions and substantially growing market share of Fixed Data Services.

Responsible for retention, loyalty and growth of AAPT’s key clients. Specialising in Trans-Tasman businesses along with large corporate clients with a strong National and International presence.

Responsible for new business development for NSW Mid Market Customers; selling new voice and data communication services.

Responsible for creative development, marketing & branding of Network and Connectivity products. Created strong partnerships with systems integrators to drive revenue through new sales and market growth

Managing 24 Staff members across 3 retail stores to achieve connection and sales targets, selling mobile and fixed communication access and technology to consumer and Small Business customers

Lead the night team of phone support operators, providing customer technical support for internet services.