Officiated training and maintenance of newly trained operators and equipment on site, successfully initiated and developed a training program to suit multiple languages and abilities.Leading teams dedicated to launching new sites across Germany. Upskilling and training new personnel on a mulittude of site metric based communities.

Interim Learning Specialist leading a new team through a launch phase of a new site whilst providing support to operations whilst teaching the team how to operate within Amazon guidelines and setting expectations and implementing standards and practices.

Responsible for a team of up to 30 personnel, ensuring the work is completed to a high standard and within quality guidelines.Liaison with upper management regarding any improvements that can be made within the department, managing interdepartmental co-ordination in relation to work processes.Managing of multiple KPI and SLA levels on a daily basis to ensure customer satisfaction.Responsible for the training of new hires and development of current employees regarding quality of work and correct procedures.

Processing medical orders and dealing with high pressure Hospital calls pertaining to said orders, Currently working as Helpdesk and assisting with EDI Interface Project, co-ordinating in assisting better communication links between Sales reps, Hospitals and ourselves.Part of a Global Award winning Team in the field of EDI order processing and data Management, working and thriving in a high pressure Environment. Updating and inputting Information using the MS Office Suite EXCEL and WORD mainly with elements of PP.Presentation of weekly statisitics to Management using available figures.Monitoring and implementing KPI and SLA to current Standard and looking for constant improvement.EDI Country lead on new Project aimed at streamlining orders and bringing cost down Company wide.Responsible for fault finding and resolving problematic issues with Long Standing customer in regards to orders and billing.

Working as a Microsoft Cloud assistance representative, Insight into technical support functions and assisting Microsoft Partners with their Cloud Solution needs, aiding customers with all relevant solutions to advanced I.T. problematic issues.

• In charge of procurement and stores management for this leading manufacturer of control solutions, from design, to installation of MCC (motor control systems), switchgear distribution equipment and electrical installationsWorked with Management to implement new H&S regulations and installed new lighting to improve all round Job visibility.Initiated new H&S fire safety checks and enforced the ruling of work areas and Gangways to minimze the risk of accidents in the workplace.Reduced the total cost outlay by using the current warehouse layout to initiate VMI stock thereby bringing negating the Need to buy in bulk and lose money on unwanted items.~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Engineering Procurement & Logisitics ManagerCompany NameIESA Ltd Dates EmployedApr 2014 – Jul 2014 Employment Duration•2 mos LocationBridon - Willington Quay Delivered integrated supply chain management through outsourced procurement, inventory, stores and transactional processing for IESA Ltd, an international, industrial Business Process Outsourcing organisation; managed large engineering parts warehouse containing 8,000 line items worth circa £3m.• Worked with all available personnel including technicians; monitored performance against KPIs and SLAs • Improved Storehouse auditing processes to Keep inline with Company protocols, including conducting 100% stocktakes• Stream-lined parts issuing process and improved service to engineers with better storage • Liaised with central HQ to order necessary racking to improve all round storage facility• Monitored performance against KPIs by compiling detailed Management Information and reports

• Customers’ point of contact• Supervised production, logistics, distribution, workflow and freight• Analyzed metals; produced worksheets and programmed new equipment~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Delivered Produce throughout Europe

2 Log Support Battalion, Germany (2009-2011):-------------------------------------------------------------------• Ran multi-million pound accounts:. Part responsible for the daily management a 12,000 sq ft warehouse and a fast moving inventory that consisted of 4500 item headings, encompassing Motor Transport, Technical, General Stores, Engines and Major Assemblies worth Circa £15 Million. Also accounted and controlled rations, the special storage of ammunition, pyrotechnics, and hazardous chemical and radioactive stores.• Responsible for the management of up to 12 soldiers, civilian staff and 25 vehicles.• Installed a new computerised stores system and established the most efficient stores layout • Helped organised the overseas movements of the warehouse and staff, • Wrote / updated SOPs and technical procedures for the warehouse.• Reduced monthly issue in-abilities from 40 to 2 and a first time strike rate of 99.5% • Assisted in the training of first aid and map reading• Introduced technical training, Health & Safety awareness and trade lectures • Increased overall efficiency of stock control and despatchAs Convoy Section Commander;------------------------------------------------Gained experience in transport, logistics, supply and re-supply, road worthiness and road movements, loading, health and safety, security, including HGV convoy driving, deploying into remote areas requires extra training in survival, first aid and survival. As Lance Corporal (2002-2007)-------------------------------------------Trained and supervised junior workers, and deputised for senior management on numerous occasions in multinational environments. Oversaw interdepartmental warehouse move.Assisted with the transition of commodities globallyAs Private Soldier (1997-2002)-------------------------------------------Gained essential military and security training plus technical training within the logistical and transportation ~~~~~~~~~~~~~~~~~~~~~~~~~~~