Barry Robinson, Msm Email & Phone Number

Interdisciplinary approach in leading virtual and co-located teams within multi-million dollar business units, including leadership of strategic programs, client services and relationship management, executive customer relations, regulatory affairs, and technology / analytics. Earned reputation for building environments that foster teamwork and inclusion, while dramatically improving net promoter and engagement scores. Ability to strategically navigate complex corporate structures and environments to create, communicate, and execute sustainable frameworks for client satisfaction and retention.Consistently deliver results that drive revenue growth, engagement, and customer satisfaction, in environments of acquisitions and constant change. Build cross-departmental relationships that are leveraged for problem resolution and meeting deliverables. Utilize effective communication to partner across all levels of the corporate hierarchy.