Barry Dickinson Email & Phone Number

Durant, Oklahoma, United States

Durant, Oklahoma

Maintain Cisco Network infrastructure for Government and Health sites.Configure, deploy, and maintain Cisco/Meraki Wireless AP's for Gov and Health locations.

Fort Smith, Arkansas Area

• In collaboration with Senior Network Team: designed and deployed Cisco/Meraki Enterprise Cloud for Corporate HQ, Co-Locations and 200+ branches.
• Designed and implemented highly scalable, geographically redundant hybrid cloud infrastructure to support the next generation of Goodyear's proprietary software platforms for North America.

Lowell, Arkansas

• JB Hunt //2016-PresentNetwork/Voice EngineerLead Engineer responsible for the implementation, configuration, and maintenance of Cisco Network/VoIP Infrastructure
• Engineering solutions using new/existing call center technologies
• Manage Cisco Call Manager/Unitworkday Administrator

Broken Arrow, Oklahoma

Configure,deploy,and maintain Cisco infrastructure.Configure,deploy,and maintain 2500 Cisco Meraki Wireless AP's for 750 QuikTrip Stores.Analyzes,evaluate and maintain telecommunications systems for multiple locationsProvide adds/moves/changes to all Cisco VoIP users in Call Manager 9.5, CCX, and Unity.Workday Administrator

Fort Smith, Arkansas Area

• Configure,deploy,and maintain Cisco infrastructure and Cisco VoIP systems for Golden Living Facilities and AlixaRx Pharmacy Hubs,
• Configure,deploy,and maintain 3500 Cisco Meraki Wireless AP's for 350 Golden Living Facilities, and 600 Aruba RAPs for non-affiliated sites.
• Provide adds/moves/changes to all Cisco VoIP users in Call Manager 8.5, CCX, and Unity.
• Configured and Administrate Zoom and Uptivity Call Recording for Golden Living.
• Analyzes,evaluate and maintain telecommunications systems for multiple locations
• Coordinate and manage telecom vendors for multiple adds/changes

Golden Living

• Coordinated and executed security measures for information systems to regulate entry to computer data files and prevent unauthorized access to applications
• Modified computer security files to incorporate new and existing users, corrected errors, and changed individual access status.
• Responsible for end user support in multiple locations, including remote users
• Performed advanced troubleshooting and remediation

Golden Living

• Responsible for assisting end users in use of company software, networks & computer applications. Worked as second level support researching and resolving issues escalated from offshore help-desk.
• Consistently ranked among highest issues resolved as well as customer satisfaction.
• Refined many processes and procedures while contributing large amounts of original documentation to knowledge-base.
• Subject matter expert of wireless infrastructure..