Barry J Sullivan Email and Phone Number

An inspiring leader with 20+ years of experience and comprehensive background in coaching and mentoring others as well as overseeing operations. Exceptional customer service and retention record. Known as extremely motivated to lead others to grow and change. Demonstrated success working with cross functional teams to meet or exceed expectations. Expertise includes:--Coaching / Mentoring techniques--Establishing Policy and Procedures as well as standards and benchmarks--Reports and Reporting--Quality Control--Operations Best PracticesSelected Accomplishments:**Recognized for exceptional coaching, resulting in over 90% of the team achieving full-time status in 6 months after the nesting experience.**Met with the team on individual basis weekly to go over benchmarks in quality, productivity, and following schedules. Provided immediate feedback during the day as much as possible as well as daily touches, HIGH-FIVE Friday's, and a fist bump anytime a member received a perfect 100% quality audit.Other Experience:**Served on Wellness Committee and volunteered to be a First Responder to assist with Health and Wellness initiatives for team members. **Involved in volunteer work for United Way, Diabetes Foundation, National MS Society walk/biking events, and Group Mission Trips**Eagle Scout Advisor--sharing my knowledge with those advancing in rank and assisting them with their leadership project for the highest ranking in Scouting.