Barry Kenyon Email & Phone Number

Hollywood, Md, Us

• Acts as a trusted advisor providing AWS support by designing, deploying, and troubleshooting Cloud infrastructure. • Supports customers by providing Linux, Microsoft server and VM support including deployment, maintenance, and troubleshooting.• Manages customer AWS account infrastructure by creating and maintaining CloudWatch alarms to provide insight into AWS account infrastructure.• Provides support for Infrastructure as code environments utilizing Code Pipeline, Cloud Formation and Terraform.• Reduced low value-add manual transactions by decreasing automated ticket creation by 25% through identifying and analyzing process and configuration gaps and AWS instance right-sizing opportunities.• Creates and implements detailed documentation on departmental processes, best practices, as well as customer environments.• Develops and delivers training on enterprise customer environments for new and current team members.• Manages the Smartronix PagerDuty deployment, managing incoming routing rules and implementing alert notifications for managed services team coming from AWS and Microsoft Azure environments. • Acts as PagerDuty SME for Smartronix solution architects looking to integrate enhanced incidentresponse into customer statements of work or proposals.• Awarded “Employee of the Quarter” in May 2019 and August 2020 for exceptional customer support

Virginia Beach, Va, Us

• Designed and implemented technologies in alignment with specifications and best practices that met business needs. • Created project documentation for clients to communicate network design, warranty, licenses, and other security information. • Oversaw project deployment, consulting customers and delivering services including installing network equipment, VMware environments, storage appliances, and server infrastructure for customers.• Migrated customers to Office365 from their current email provider (Exchange, Gmail or other web-based email) and configured Microsoft Azure rights management to provide customers with the ability to send encrypted emails.• Designed and implemented VMware Workspace One environment utilizing Horizon View 7.4 for 800+ end users. Designed and tested RDSH Farms and ThinApps for application streaming to multiple different device types.• Designed and implemented HPE/Dell VRTX environments utilizing vSphere 6.5, migrating production servers, and created backup and replication servers utilizing Veeam Backup and Replication.

Virginia Beach, Va, Us

• Provided on-site and remote support for applications, servers, networks, and other infrastructure issues for clients, troubleshooting issues to maintain operations and customer satisfaction.• Liaised between support teams and customers to determine root causes and resolve problems.• Played a key role in increasing efficiency by creating PowerShell scripts to automate data extraction on a large-scale PC upgrade project, reducing processing time by 15 minutes per computer.• Created and implemented a project summary document to streamline onboarding processes for new hires; improved support for remote technicians installing new point of sale (POS) systems.

Minneapolis, Mn, Us

• Directed daily data center operations, including hardware and software support for more than 125 stores, offices, and distribution centers (DC), managing inventory of all technological assets.• Spearheaded the administration and implementation of SharePoint 2007 sites and SharePoint 2010 site for 100+ end users, simplifying database management.• Completed SharePoint 2007 to 2010 conversion project three months ahead of deadline for 100+ end users by overseeing project scope, scheduling, and testing.

Minneapolis, Mn, Us