• Demonstrated strong leadership skills when implementing agile processes in road mapping, backlog prioritisation and story pointing resulting in decreased delivery time to market by 40%, ensuring product quality standards.• Led the development and launch of a new SAAS product in Kenya, resulting in a 20% increase in monthly recurring revenue within the first quarter, generating over $10 million in revenue • Led cross-functional teams to execute product initiatives, resulting in a seamless user experience and a 20% increase in customer satisfaction• Evaluated client feedback to pinpoint opportunities for enhancement in current products and services, leading to a 20% rise in user satisfaction ratings and fostering business continuity.• Improved efficiency across the entire product life cycle with streamlined processes, including design reviews & prototyping; improved overall development cycles by 48%.

• Lead discussions with partners, vendors, and customers to promote product offerings, resulting in 3 major partnerships and integration• Mentored a team of 6 in product development best practices, leading to an increase in the number of successful product launches by 20%• Launched responsive product features on the e-commerce site that improved user experience and enhanced product value to customers• Oversaw various projects, ensuring compliance with requirements, which resulted in a 30% increase in customer satisfaction for B2B client initiatives.• Established data flow diagram methodologies for all products, leading to a 40% improvement in the management of requirements among team members

• Streamlined product management processes, and established new procedures based on customer feedback that led to 20% average growth across all product categories.• Developed project plans, including scope, objectives, deliverables, user stories, timelines and managed scrum board for project tracking• Designed and carried out a successful go-to-market strategy for a new product, achieving a 40% boost in revenue and fostering growth initiatives• Ensured proper communication, documentation and tracking of deliverables via roadmaps, backlog prioritisation and the use of tracking tools like Trello, JIRA, Slack, GitLab, Teams• Collaborated with a team of 6 quality assurance testing teams to perform manual testing, user acceptance testing (UAT), write the user manual and reduce production bugs by 30% • Participated in the development of innovative product strategies that generated over $2 million in revenue and increased customer satisfaction by 30%

• Collaborated with a team of 4 designers to conduct user research, wireframes, brainstorming sessions and communicate design values, resulting in a 15% increase in user satisfaction and a 10% increase in user engagement.• Assisted a team of 3 product managers to manage product inception to launch, including project schedules, product scope, requirements definition, design, user stories, and testing, resulting in 30% revenue• Analysed customer feedback to modify existing and develop new product specifications to exceed market demands and position the company's products as industry-leading solutions.• Created a design thinking process that propelled product innovation and generated a 5% year-on-year increase in revenue• Assisted clients in addressing multiple requests by arranging a call to discuss their needs, then systematically triaging those priorities for our support engineers.

• Supported the project managers in managing projects through the implementation of agile practices and led detailed product road-mapping activities to establish feature prioritisation• Supported project managers in documentation such as user stories, product requirements, and project charter, resulting in effective understanding and timely delivery.• Designed and implemented strategies for product launches and marketing campaigns, utilising insights from industry trends to boost product awareness by 12%• Assisted in the quality testing process which increased the product quality delivered by 25%