I am a Leadership Consultancy professional and Executive Coach who brings expertise and experience of delivery across a portfolio career in a complex and dynamic multi-channel retail environment.• I have a natural curiosity in people and process that leads to supportive, insightful and intuitive enquiry. • I bring independent judgement to bear on issues of strategy, policy and performance in a manner which is constructive, challenging, incisive and in support of collective success.• Proven change management experience with a track record in delivering results across operations, general management and strategic development.• Operational capability and leadership flexibility that has delivered results across operational, contact centre and complex retail environments. • Extensive experience of building and developing leadership teams. Increases the capability and impact of leaders in the organisation by supporting their growth and challenging their thinking to deliver results.• I believe in culture and people over process as an enabler of success. I am highly motivated to develop people at all levels through coaching, mentoring and supporting talent development.• Flexible capability that can navigate complex stakeholder relationships and corporate governance structures to influence Board level executives improve business performance and culture.Open to discussion about opportunities that build on my commercial and coaching background to help people and organisations exceed their perceived potential. Specialties: Coach, Mentor, Consultant, Leadership, Board level influence, Non-Executive DirectorKey Skills:• Enabler of people• Facilitator of solutions• Influencing• Relationship Building• Flexibility in style and capability• Business Acumen• Strategic thinking