My key responsibilities included :Working closely with the General Manager, as only two senior managers on site in all aspects of site management and improvementManaging a team of around 20 employees in production, warehousing, maintenance and distributionTaking and raising internal orders to facilitate stock controlMaintaining and auditing the Quality Management System to ISO9001:2008 standardOrganising training for all staff and maintaining the training matrixLogging, tracking and investigating all customer complaints and internal non-conformancesKeeping the Health and Safety manual up to date and keep track of any new legislationPlanning and implementing all production work carried out in the plant and communicating the associated lead-times to all relevant personnelFull member of the senior management team reporting monthly on KPI, OEE, OTIF and other statisticsContributing to marketing innovation meetingsContributing to all parts of New Product Development and Process ImprovementsOrganising the flow of work between Northamptonshire and the sister plant in Norwich

My key responsibilities included :Updating and maintaining the QMS manual in accordance with ISO9001:2008Purchasing of material to be used in production, such as boxes, film and glueTraining of new staff, including inductions and fire safety trainingCreating reports for the operations manager to present at monthly management meetingsKeeping the Health and Safety manual up to date, holding quarterly Health and Safety reviews and keeping track of any new legislationPlanning of production to strict deadlinesWorking alongside the Manufacturing Advisory Service to create and implement KPIsCovering for the despatch and warehouse manager during holiday and sicknessHelping with general maintenance on the machineryOrganising workers shift patterns to ensure maximum outputEnsuring a clean and safe working environmentContributing to all parts of New Product Development and Process Improvements