Account Director/Senior Director/Sales Director
Managed and sold Pharmacy Benefit Management (PBM) services to large government employee/retiree, Medicare Part D, Medicaid, and union benefit programs (1998-2012 and 2014-2017)* Sold over $14 Billion (initial contract term revenue) in services to State, Federal and large local government benefit plans, resulting in hundreds of millions of dollars in profit* Renewed key at-risk clients and sold new accounts totaling billions of dollars in annual revenue and tens of millions in annual profit* Led large cross-functional team in management of million-life clients* Created innovative strategies to present winning proposals that yield higher life-of-deal profit, such as: -- Increased clinical savings guarantees based on client-specific data, resulting in higher revenue for company and higher guaranteed return on investment for client -- Gain share/risk share corridors to reduce administrative fees, align performance incentives and exceed revenue targets -- Process to allow clients to customize formularies without their own P&T Committee, yielding higher fees and reduced risk for company with greater savings and reduced disruption for client -- Increased flexibility for client-requested customization in Medicare plans* Reduced deviations to client requirements while maintaining acceptable risk and profit* Won company awards for sales and for commitment, innovation and collaboration* Developed strong consultative relationships with clients and prospects* Recognized for acquiring deep knowledge of company programs and operations to allow development of solutions that are cost-effective for the client and profitable for the company