Run the forecourt for the shift.Provide customer service, focusing on ensuring a pleasing customer experience.Filling of gas cylinders for the Rockgas side of the business.

Setup KZNEIA as a standalone business including policies and procedures.Setup of banking facilities and procedures.Source and implement accounting system.Setup e-mail and websiteEstablish customer database and confirm detailsEstablish invoice and and payment procedures.Liaise with customers and partners.

Provided help desk support for our products to our customers.Provided desktop support for our in house network users.Problem determination and technical support of our products.Design and maintenance of the company websiteDesign of company electronic brochures and instruction manuals.Design and development of an Access based stock control system.Provide support for 3rd party accounting, design modeling and desktop applications.

Administration and support for BD Connect, a windows/web based e-mail mining and knowledge management solution, running Oracle, Apache, IIS and Tacit.Provide desk support for local users including XP, Windows 7 and MS Office.Support and operation of BackupExec server backup using tape robots on a SAN Provided support for utility type 3rd party software packages.Designed and implemented the server racking, cabling and kvm solution.Building, Racking, loading and commissioning of servers.Desktop drive imaging.Maintained data centre and server documentationProvide support for 7 AS/400's with a local and international user baseDesign and commission new AS/400 LPAR system to replace older systemsTake existing AS/400 systems through Y2K

• Ran the data center in a 24/7 type operation.• Designed and implemented the network to support the replacement of older technologies.• Managed system migration and replacement.• Coordinated building moves and renovations projects.• Monitored business processes to determine where IT could improve productivity & save cost.• Provided AS/400 administration and technical support to the department and the end users.• Produced system documentation, disaster recovery plans, project plans & network diagrams.• Installed local and wide area networks to support the IT requirements of the organization.• Controlled the department budget, determined expenditure/procurement policies & directions.• Provided AS/400 and desktop support to 6 remote depots across the country.• Managed 4 operations staff, 2 LAN administrators, a help desk, & consultants when required.