Lead technical resource for global enterprise financial systems:* Oracle EPM Hyperion Financial Management (HFM)* Oracle Financial Data Quality Manager (FDM Classic and FDMEE) * BlackLine Accounts, Journals (web-service enabled), and Tasks* Robotic Process Automation - design and developmentDirect projects for enhancements, maintenance, and new deployments based on technological needs, business requirements, and enterprise standards.Create SDLC documentation, support/training guides, and change management documentation to facilitate the financial close processes.Manage integration of supporting systems (SAP, Active Directory, site-to-site VPN, Citrix, Oracle DB, SFTP). Work directly with the financial consolidation & reporting business teams to understand their processes and develop improvements.Develop ad-hoc and system-scale solutions for enterprise finance business teams.Coach the corporate Managed Services team for operational support of applications.

Developer and data analyst for the Informatica PowerCenter Extract, Transform, Load (ETL) tool.

Rotation-based program to build expertise across the company business units.Rotation 1: Application Development Tools group -Created documentation for FDA regulated, validated systemsProject manager and technical responsible for Telelogic ChangeSynergy upgrade projectAdministrator for Telelogic DOORS, Telelogic ChangeSynergy, and Mercury TestDirectorSupported elevated Helpdesk ticketsRotation 2: Global Service Desk -Worked helpdesk and desktop support rolesProject manager for Windows Vista application testingTechnician for Managed Print Services deploymentRotation 3: Managed Healthcare Reporting team -Developed ad-hoc reports for Managed Healthcare business usersCreated Visual Basic, Excel, & SQL-based applications to meet business needs

Repaired computer hardware and software problems over the phone, in person, and remotely Provided technology support to faculty and students at Northern Illinois UniversityTroubleshot and resolved network problems Assisted users with software problems, including with: Novell Netware, the Internet, Microsoft Office, Microsoft OS's, and Mac OS's

Project manager for international disaster recovery project for Exchange servers using Veritas Global Clustering Project technical lead for in-house server solution for Hypersend secure e-mail Created documentation for client-software and team-created programs Worked on application development in Visual Studio and Enterprise Database Manger (SQL) Part of a group that implemented Microsoft Sharepoint pilot Managed users in Exchange 2003, Active Directory, Blackberry Server, and Microsoft Live Server

Part of a small team that maintained a network of over 500 computersNetworked Windows 98, 2000, XP, & 2000 Server with Mac OS 9 & X machinesRepaired and maintained PC's and Mac's-providing both hardware and software troubleshootingGave hands-on technical support to usersMaintained and expanded a large network: including administration to user profiles in active directory, setting up server software systems, repairing and installing network switches, and installing CAT-5E cableGave technical support to users-hands-on and over the phoneTrained and supervised 3 employees