Barry Devin Hecker Email & Phone Number

Oceanside, New York, United States

Seattle, WA, US

Point B is a global consulting firm. We solve the world’s most complex business challenges through leading industry expertise and capabilities. Our groundbreaking solutions are steeped in technology and help organizations realize their vision during times of dramatic change. Taking a people-centered approach, we give our customers a clear path to an.

• We use a data-driven approach to assemble the ideal team to design, iterate, and deploy your product vision.
• Led the end-to-end product development, release, and post-release iterations of a portfolio of mobile applications that increased brand engagement and adoption of products within the personal health and motivation field.
• Create alignment and build consensus with executive stakeholders around deliverables and strategy, then executing multiple directionally-correct choices, usability tests, and prototype iterations per sprint.
• Own a system of continual user feedback, customer interviews, surveys, and net promoter scores (NPS) that are used to drive relevant product roadmap features that increase positive net promotor scores by at least 21%.
• Drive team and project efforts by streamlining processes and gathering technical requirements and documentation to create a minimum viable product (MVP), resulting in team development and on-time production of quality.
• Create and refine product requirements and backlogs to focus on the delivery of product features that are high impact and low expenditure; recently saving more than 75% in initial design expenses.

• For 12+ years, Barry’s Technology Service has brought personalized technology solutions and support to small businesses and private homes. Our role as consumer technology subject matter experts is to provide the.
• Lead the end-to-end development of on-site software and hardware technology installation and repair by analyzing home and business problems effectively and working cross-functionally to deliver high-quality hardware.
• Collaborate and communicate with technical and non-technical stakeholders through an exceptional understanding of consumer technology and empathy for users, delivering clearly explained solutions that fit within the.
• Deliver strategic product roadmap for on-site technology upgrades and installation based on business, technical, and consumer priorities to drive the best possible experience within the constraints of devices, consumer.
• Structure and solve problems for enterprise and end-user clientele with minimal supervision, providing multiple pathways towards an effective solution; leading to 95% positive post-service customer satisfaction surveys.
• Own and define the organizational vision and product delivery to provide consistent product experiences that lead to business revenue increasing 10% YTD and client acquisition of 8% YTD.

• Gayiti is an iOS Health and Wellness mobile application created to pair the ideal meditation application with the new smart fashion-wear SmartMala bead.
• Led product development for a design team that followed best UX/UI practices through all phases of the Agile design process from ideation, iteration, to launch an iOS app in the health and wellness field.
• Managed production timeline, features, and primary KPIs, while guiding the design team through ideation, software selection, user interviews, market research, prototyping, iteration, A/B testing, and usability testing.
• Created investor stakeholder buy-in based on multiple stakeholder presentations using compelling verbal, written, and visual presentations resulting in initial investment runway.
• Pivoted resources away from costly hardware development to prioritize user acquisition and retention by developing a strong core software feature-set and reducing initial customer acquisition costs by 33%.
• Utilized customer feedback, insights, and net promoter scores (NPS) to pivot from a time-based notification system to a geo-based notification system, creating a 19% increase in application interaction time, while.

Greenlawn, NY, US

• HIPAA compliance should be simple. That's why Compliancy Group is the only HIPAA software with expert Compliance Coaches holding your hand to simplify compliance. Listed on Inc. 2020 Best Places to Work and 2020 Inc..
• Led the end-to-end implementation and installation of information technology solutions for a growth-stage B2B and B2C Cloud SaaS startup focused on delivering a suite of best-in-class health compliance products. Direct.
• Collaborated with stakeholders including executives, product management, program management, creative, international, legal, and user experience, to deliver an engaging digital product experience that increased.
• Created multiple technological project management roadmaps and led the development of those projects throughout their entire implementation lifecycles, building an infrastructure that provided a worldwide service.
• Developed exceptional written materials including: proposals, documentation, copywriting, technical requirements, release notes, product training, end-user and sales support, resulting in a 38% decrease in customer.
• Delivered technological roadmaps that included hardware sourcing, installation, and support that routinely created 20% or more in budget surplus.

Cupertino, California, US

• We’re a diverse collective of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. And the same innovation that goes into our products also applies to our practices —.
• Hands-on Apple trainer who guided new and experienced Mac users through the entire life-cycle of product operation.
• Resolved customer concerns in a friendly, courteous, and practical manner.
• Conducted group and personalized educational sessions in a clear, concise, and practical manner.
• Provided formal mentorship for newly hired employees.
• Collaborated with various retail teams to ensure success and efficiency.