Barry Feierstein's Location
Washington DC-Baltimore Area, United States, United States
Barry Feierstein's Contact Details
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About Barry Feierstein
A former 3x entrepreneur, McKinsey consultant & Fortune 500 C-level Executive with expertise in efficient scaling, related organizational design, clear operational focus & aligned accountability. As an experienced leader, I have spent my career repositioning businesses and executing high growth turnaround strategies that have benefited major corporations, SMBs, private equity backed organizations & start-ups by contributing my expertise in risk management, lending compliance, leadership training & development, B2B sales management, organizational redesign, legal & regulatory compliance, sales & marketing alignment, brand building/repositioning & the execution of business process improvement initiatives. I believe that successful change leadership starts with ensuring alignment from those around you. ▶️ MY EXPERTISE: ✔️ A strong mix of unique skills and values derived from academia (Harvard MBA), consulting (McKinsey & Company), entrepreneurship (two start-ups), two Fortune 500 executive roles & most recently a FinTech small business lender.✔️ 20 years+ experience in Senior C-Level positions as President, CEO, CCO and board director in publicly traded & private companies leading large operational & client facing cross-functional teams of 2500+ people. ✔️ Well versed in all aspects of strategic business development initiatives that generate growth in unstable & evolving markets. ▶️ KEY HIGHLIGHTS:✔️ Developed & Implemented new, patented, revolutionary tool “Education Investment Planner” which demystified paying for college process ✔️ Obtained CEO & Board buy-in to launch company’s first loan consolidation product to protect a portfolio of $30B generating $1B of annual origination growth with 24% incremental capture from other lenders. ✔️ Created 2,000+ corporate relationships over a period of 18 months that generated significant growth in channel enrollments. ✔️ Secured $50M of annual costs savings from 40% headcount reduction from revised national sales force alignment. ✔️ Scaled the operations and management team of industry leading SMB Fintech lender while creating a highly compliant bank-tested & trusted level of compliance & risk management.
Barry Feierstein's Current Company Details
Barry Feierstein Work Experience Details
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Founding CooOpen Castle Inc.Washington, Dc, Us
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AdvisorEasyknock Feb 2024 - Sep 2024New York, Ny, UsServing as Advisor to CEO and Executive team on various strategic and business matters. -
Chief Operating OfficerEasyknock Jan 2021 - Feb 2024New York, Ny, UsJoined Series B PropTech residential sale-leaseback market leader to drive scaling of business post-Covid. Collaborated with CEO on strategic direction and organizational initiatives. Areas Of responsibility evolved leading to steady state role overseeing Product, BI, Marketing, Data Science, Revenue Operations, Inside Sales, Business Development, Transaction Management, Property Management, Collections and Recovery. Responsibility for full lead-to-close funnel performance with dramatically improved speed- to-lead and contact rates utilizing incremental offshore SDR team and streamlined documentation process. Company successfully closed a $57M Series C round in January 2022 and a $28M Series D round in late 2023. Supported acquisitions and integration of four companies. Ranked #568 on Inc. Magazine 2021 "Fastest Growing Private Companies" and awarded inclusion in Inc. "Best Workplaces for 2022."
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Chief Operating Officer ► Fintech ► Commercial Lending ► Boost Revenue, Profit & EfficiencyFundation Group Llc Jan 2016 - Jan 2021Reston, Virginia, Us► LEADERSHIP:Recruited in a newly creating COO position to join online lending FinTech start-up, providing both counsel and span of control relief for the CEO. Tasked to oversee multiple departments including human resources, marketing, legal, regulatory compliance, risk management, finance, sales operations, loan origination operations, loan servicing, customer service, collections and debt recovery. Voluntarily resigned position in advance of pending merger to assume new role at EasyKnock.► PROFESSIONAL HIGHLIGHTS: • Facilitated loan origination growth of 500% within 36 months, making Fundation the market leader for integrated, white-labeled bank partnerships by working in collaboration with the CEO to strategically reposition the company from a direct-to-customer acquisition strategy to a multi-channel, indirect partner-based approach. • Drove 31+ day delinquency rate reduction from ~5% to ~2.0% with a net charge-off rate that outperformed the revenue plan by 30%, by insourcing all customer facing activities including collections and recovery. Instituted intent-based collection philosophy that drives actions based on borrower response versus fixed timelines.• Balanced hiring plan against growth objectives to ensure continued efficient operations. Results included continual increase in key operating metric of Funded Loan Dollars per FTE, while experiencing almost no unwanted employee turnover.• Pivoted company to process Paycheck Protection Loans for two (2) major banks. Successfully processed over $10B in origination volume as dedicated outsource partner operating on a first-party basis. -
Chief Commercial Officer ► Higher Education ► Strategic Leadership ► New Business DevelopmentApollo Education Group 2014 - 2015Phoenix, Az, Us► LEADERSHIP: Tasked to drive business revenue generation across the global portfolio of higher education institutions, with a key focus on building new corporate and industry relationships through our national sales organization, and the connection of the educational offerings to careers (jobs). Additional responsibility for new product generation in the non-degree segment.► PROFESSIONAL HIGHLIGHTS: • Designed & implemented a new innovative “hire to train” concept, working with employer partners to align stackable, certificate-based curriculum to produce graduates targeted against specific, high-volume job openings. • Created partnerships with leading national industry associations to co-develop employer endorsed curriculum to produce graduates with specific skills and competencies to meet market demand. -
Chief Operating Officer ► Higher Education ► P&L ► Led/Develop 2,500+ EmployeesUniversity Of Phoenix 2011 - 2014Phoenix, Az, Us► LEADERSHIP: Promoted to COO and serving as a member of the executive leadership team, responsible for overseeing multiple areas including marketing, contact centers, financial aid processing, registrar & bursar, corporate field sales team, industry strategy group, career services and diversity relationships. Reported to President of the university and Member of Cabinet.► PROFESSIONAL HIGHLIGHTS: • Led the strategic repositioning around the concept of “Education to Careers,” which resulted in driving the core student segment of working adults to make career planning an active task and goal at beginning of the academic journey. • Achieved 20% lift in enrollment advisor productivity and improved student and staff NPS scores by designing cutting-edge pre-enrollment assessment tools, in-school personalized career plan and pre-graduation linkage to jobs at corporate partners through newly created Phoenix Career Services portal. • Implemented a strategic marketing plan titled “Let’s Get to Work!” that drove significant lift in brand awareness with new “Education to Careers” positioning. Invested in supporting new social media campaigns, resulting in 100% growth in Facebook fans (to over 1,000,000) in 60 days post-launch and becoming #1 followed school on Twitter. • Created a National Industry Strategy Group to develop relationships with workforce development arms of leading industry associations to inform curriculum development and facilitate Workforce Solutions industry vertical relationships. Secured new partnerships with National Retail Federation (NRF), American Petroleum Institute (API), American Hotel and Lodging Association (AHLA,) and National Association of Manufacturers (NAM). Created new certificates based on industry-established competencies in retail and hospitality management. -
Executive Vice President ► Lead/Develop 500+ Sales Team Employees ► Higher Education ► P&LUniversity Of Phoenix 2010 - 2011Phoenix, Az, Us► LEADERSHIP: Led the strategic development & implementation of first-ever national field sales team of 500+ people to create sustainable academic partnerships between university and corporations. ► PROFESSIONAL HIGHLIGHTS: • Fueled significant growth in channel enrollments by leading the development of 2,000 corporate relationships in under 18 months• Optimized sales performance results and empowered the sales team by installing custom instance of Salesforce.com to facilitate industry vertical and geographically virtual team account assignments. • Created back-office sales support teams to drive best practices and standardize procedures.• Developed and implemented a new B2B channel that generated a more efficient annuity-like flow of new student enrollments (at a lower unit acquisition cost) versus the traditional B2C transaction model.
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Executive Vice President ► Sales & Marketing ► Strategic Leadership ► Consumer LendingSallie Mae 2007 - 2009Newark, De, Us► LEADERSHIP:Promoted to lead strategic repositioning of this corporate brand, with direct accountability for the growth & development of both federal and private student loans totaling over $26B in originations. Responsible for leading the field sales team and marketing team, with oversight of 600+ employees, tasked to oversee the strategic integration of two operating companies. Reported to CEO.► PROFESSIONAL HIGHLIGHTS: • Redesigned sales & marketing infrastructure to align internal support teams with external sales regions. Developed first-ever school segmentation model to optimize sales coverage and account assignments. Launched new inside sales team to cover lower value targets. • Streamlined and automated processes ⇨ Automated RFP process and institutionalized use of CRM reporting tool. • Led a cost saving initiative reducing headcount in the sales force by 40% ⇨ secured $50,000,000 of annual cost savings, whilst driving record federal loan volume in 2008.• Renegotiated in 2007 and terminated in 2008 all non-traditional (i.e., sub-prime) private student loan lending arrangements, which accounted for 15% of outstanding loan volume. Accomplished complete shutdown of sub-prime private lending segment without losing school customers or billions of accompanying federal student loan volume.• Developed and implemented strategic repositioning of brand beyond historic roots as education lender that captured customers upon acceptance to college. Conducted primary research confirming consumer acceptance of brand extension into saving and planning for college space. • Launched revolutionary new tool, Education Investment Planner, which demystified paying for college process and generated 800,000+ unique visitors to site in the first 6 months. Designed upstream membership-model saving-for-college road map that utilized life-stage segmentation approach to serve as future customer acquisition engine. -
Senior Vice President ► Private Credit Student Loans ► Financial ServicesSallie Mae 2006 - 2007Newark, De, Us► LEADERSHIP: Promoted to lead private credit lending which included the school channel as well as the direct to consumer channel. Operated in a matrix environment and successfully aligned marketing, credit, compliance and servicing functions around a new product launch.► PROFESSIONAL HIGHLIGHTS: • Launched company’s first loan consolidation product to protect $30 Billion private education portfolio from competitors. Generated $1 Billion of annual volume with 24% in incremental capture from other lenders. Generated positive monthly net asset growth. • Played a pivotal role in facilitating a new direct to consumer channel loan product, the “Tuition Answer Loan”. First year originations exceeded $1.5 billion.
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Vice President ► Sales & Marketing ► Accounts Receivable Management ► Financial ServicesSallie Mae 2004 - 2006Newark, De, Us► LEADERSHIP: Tasked to build formal marketing and business development team prior to planned public offering and assumed leadership role in Sallie Mae corporate debt management division (post acquisition), acquired by Sallie Mae in 2004. Directly accountable for the annual purchase of over $2B of distressed consumer assets (mostly charged-off credit cards) directly from original issuers. ► PROFESSIONAL HIGHLIGHTS: • Played a pivotal role alongside a private equity sponsor in navigating the due diligence process and eventual sale of Arrow to Sallie Mae. • Led the post-acquisition integration of Arrow’s debt purchase capabilities into the student loan market. Established training and compensation plan to leverage the existing 400 employee Sallie Mae sales team. • Designed & implemented a strategic marketing plan associated with organizational redesign to integrate and centralize the marketing & sales function for Sallie Mae’s Debt Management Operations division of six autonomous business units comprising of over 4,000 people.
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PresidentRecovar Group, Llc 1997 - 2004Founded start-up financial services company specializing in purchase and liquidation of delinquent commercial and consumer paper. Conceived innovative approach in which company assumed new legal creditor status, allowing all collection activities under company’s name, greatly improving collection leverage and effectiveness. Filled void in market with alternative to traditional collection agencies and attorneys by providing comprehensive solution for business-to-business bad debt. Developed innovative approach to commercial collections, resulting in recovery rates exceeding national average by more than 100%. Organized private debt and equity funding
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PresidentAb, Llc 1993 - 1997Oversaw turnaround and eventual buyout of office products company. Structured deal to purchase selected assets after conducting write-down of trade debt through successful accord and satisfaction with vendors. Directed spin-off of low-growth, high-liability division. Grew sales by 500% and expanded service area to six surrounding states. Sold company to leading competitor and led successful post-merger integration.
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Engagement ManagerMckinsey & Company 1988 - 1993UsLed engagement teams serving senior management in a variety of large public clients. Developed specialty in operational and organizational redesign and business unit strategy.
Barry Feierstein Skills
Leadership
Management
Strategic Planning
Leadership Development
Entrepreneurship
Business Development
Public Speaking
Program Management
Organizational Development
Change Management
Start Ups
Cross Functional Team Leadership
Executive Management
Strategic Partnerships
Business Strategy
Marketing Strategy
Project Management
Business Process Improvement
Account Management
Competitive Analysis
Mentoring
Operations Management
Vendor Management
Management Consulting
Customer Relationship Management
Contract Negotiation
Fintech
Data Analysis
Budget Management
Sales Operations
Restructuring
Regulatory Compliance
Private Equity
Due Diligence
Business To Business
Acquisition Integration
Risk Management
P&l Management
Crisis Management
Portfolio Management
Employee Engagement
Execution Of Business Plans
E Learning Implementation
Strategic Human Resources Leadership
Leadership Development Coaching
Public Sector Financial Management
Sales And Marketing Leadership
Strategic Planning For Growth
Business Management Training
Turnaround Strategy
Coaching
Customer Service
Team Building
Salesforce.com
Call Center
Process Improvement
Sales Management
New Business Development
Team Leadership
Training
Strategy
Sales
Analysis
Marketing
Staff Development
Recruiting
Call Centers
Business Planning
E Learning
Human Resources
Crm
Budgets
Forecasting
Employee Training
Customer Retention
Consulting
Barry Feierstein Education Details
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Harvard Business SchoolGeneral -
Tufts UniversityEconomics And History
Frequently Asked Questions about Barry Feierstein
What company does Barry Feierstein work for?
Barry Feierstein works for Open Castle Inc.
What is Barry Feierstein's role at the current company?
Barry Feierstein's current role is Founding COO.
What is Barry Feierstein's email address?
Barry Feierstein's email address is ba****@****ail.com
What is Barry Feierstein's direct phone number?
Barry Feierstein's direct phone number is +130150*****
What schools did Barry Feierstein attend?
Barry Feierstein attended Harvard Business School, Tufts University.
What skills is Barry Feierstein known for?
Barry Feierstein has skills like Leadership, Management, Strategic Planning, Leadership Development, Entrepreneurship, Business Development, Public Speaking, Program Management, Organizational Development, Change Management, Start Ups, Cross Functional Team Leadership.
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