Barry Orton Email & Phone Number

St. Augustine, Fl, Us

Greater Minneapolis-St. Paul Area

Greater Minneapolis-St. Paul Area

PROFESSIONAL EXPERIENCEFICO (Fair Isaac Corporation), Minneapolis, MN, 2005 – Present Global Corporate On-boarding Lead, 2013 – 2015 Promoted to progressive roles; recognized for providing insightful leadership in new program design and delivery, trusted project execution, and deep expertise in providing effective training and on-boarding solutions. [Earlier roles: Human Resources Operations/Global On-boarding Lead, 2010 – 2013; HRMS Payroll Administrator, 2007 – 2010; HRMS Payroll Specialist, 2005 – 2007]Achievement Highlights: - Tapped to provide local on-boarding leadership in 2007; concurrently continued to oversee HRMS payroll administration and database management, performing all 3 different functions from 2007 to 2010. - Solely managed and maintained Oracle HR database for 2,500 colleagues globally, delivering 100% accuracy. - Expanded and scaled the program globally in 2010, ensuring a world-class user experience on-boarding program was created, managed and delivered to support new hire on-boarding across 40+ offices globally. - Addressed leadership concerns on new hire attrition, the need for rapid integration, and ongoing engagement by developing a comprehensive 3-week on-boarding and training program delivered to 365+ new hires annually. - Built and launched a Manager On-boarding Resource Center platform to provide a centralized, one-stop shop for all resources. - Instilled a new culture of management ownership, accountability and engagement in the on-boarding program globally.

Greater Minneapolis-St. Paul Area

ADP (Automatic Data Processing), Bloomington, MN, 1999 – 2005Resolution Training Manager, 2001 – 2005 Advanced rapidly to increasing levels of responsibility and oversight, supporting a 45+-employee inbound call center environment comprised 3 business groups (Client Services, Teledata and Conversion Coordinators). Held broad role, conducting daily training at the site and all payroll and technical, escalations and resolution support for a 15+-associate Client Service group. [Earlier roles: Senior Customer Service Representative (Senior CSR), 2000 – 2001; Customer Service Representative, 1999 – 2000. As Senior CSR, attended and completed ADP’s Management Training program.]Achievement Highlights: - Formalized training for 3 business units, providing a structured program for the first time in ADP history. Administered and facilitated classroom training for 45+ associates while ensuring minimum corporate requirement of 40 FTE hours per fiscal year were met. - Instilled new level of engagement and commitment across attendees by improving program materials and delivery. - Improved overall service delivery, personally supporting 15+ Customer Service Reps (CSRs) responsible for 650+ small to mid-sized business client base in the mid-west region with each CSR managing 110 – 150 calls daily. - Scaled operations as the company grew, leading CSR team to support up to 12,000 clients by year 2005. - Secured corporate approval to develop and conduct a 3-week training program on weekends to minimize floor impact following SAP enterprise implementation impacting 12,000 external clients.

Education record

Hr Generalist, Human Resources Management/Personnel Administration, General, Pass