Barry Mclaughlin Email & Phone Number

Cleveland, Oh, Us

-Quality systems and program leader for 7 powder coating manufacturing facilities throughout North America.-Continually drive Proactive Quality Culture through actions, such as development of audit programs, monitor and respond to Critical To Quality parameters, sharing best practices, as well as personnel development. -Focus on enhancing customer experience by driving down complaints through open communication with Commercial Team and implementing effective corrective actions to eliminate gaps within process.

Cleveland, Oh, Us

-ISO9001: Quality Systems Manager, Lead Auditor (TPECS). -Primary Contact for external customer issues/concerns. Reduced customer complaints by 70% from 2016 - 2020.-Continually evaluate processes through manufacturing facility, including receiving, shipping, production, and quality testing to reduce / eliminate potential sources of error. -Mentor and develop personnel in Root Cause determination as well as provide guidance with the implementation and monitoring of corrective and preventative actions.

Waalwijk, Nl

• ISO 9001 Quality Systems Manager – Perform Root Cause analysis, evaluate production process issues, Warehouse Shipping/Receiving processes, Customer Service processes, and customer complaints to develop corrective / preventative actions that drive continuous improvement.• Track Key Performance Indicators to evaluate effectiveness of corrective/preventative actions.• ISO 9001 Lead Auditor: develop audit plans (scope), perform audits, and issue reports highlighting commendations as well as non-conformances. Point contact for customer, supplier, and vendor audits.• Primary contact for customers to discuss problems and work with cross-functional teams to ensure actions are implemented to eliminate issue from recurring. • Manage all aspects of the 24/7 operating Quality Control Laboratory, including budgetary requirements, personnel training, work flow, testing methodology, and operation efficiency

• Manage the Customer Service Laboratory Analytical Services, including, but not limited to: personnel, departmental budgets, daily work load scheduling.• Utilized Trend Data Analysis and developed audit system of our primary toll-manufacturer to improve quality and consistency of final products. Reduced product component variability by 50% through analytical method validation, raw material evaluation, and on-site visits.• Primary contact for domestic and international warranty claims for treated wood products. Determined root cause of failed product in field and developed remediation plans when needed.• Enforce Safety, Health, and Environmental regulations for the Viance Technology Center.• Radiation Safety Officer for Viance, LLC.

• Direct analytical testing and review results on current customers’ wood treating products.• Produce solutions to customers' process problems and convey information to Senior Management and the Technical Services Department for implementation.• Develop and implement analytical methods at our customers’ facilities to improve their process and control costs.

• Supervise daily operation of the six divisions of the Quality Control Laboratory, including Customer Service, Environmental, Industrial, Wood Preservation, Raw Material Evaluation, and Product Development.• Maintain required certifications for the NCDENR for site storm water discharge.• Successfully brought multiple profitable products to market through Product Development.• Develop and maintain Quality System for North American production facilities as well as various domestic toll-manufacturing facilities.• Developed product adjustment program to reduce in-process batch adjustments and improve laboratory / production efficiency.• Perform internal quality audits to ensure standards required by individual customers were exceeded.• Maintain departmental budgetary requirements.

B.S, Biology

Bachelor Of Science, Biology