Software Quality Assurance at Truist Bank: Key ResponsibilitiesAutomation and Tools:Utilize Visual Studio 2019 & 2022 for test automation.Work with CodedUI, SpecFlow, and Selenium.Familiar with Postman and Swagger UI for API testing.Collaborate on GitHub for version control.Utilize Figma for design collaboration.Work within SharePoint and Discourse for documentation.Monitor logs using Seq.Employ WorkflowStudio for process automation.Respond to on-call incidents via PagerDuty.Change Management and Deployment:Implement changes using Team City and Octopus Deploy.Collaborate within Azure DevOps and Team Foundation Server.Agile Development and Releases:Engage in Scrum and Kanban methodologies.Contribute to major and minor releases.Test Planning and Execution:Author and enhance test plans based on feature requirements.Prioritize and execute test scenarios.Collaboration and Issue Resolution:Partner with cross-functional teams to troubleshoot customer-facing issues.Database and ETL:Validate data against Microsoft SQL Server databases.Work with ETL processes and data warehouses.Quality Advocacy and Guidance:Drive quality practices across disciplines.Collaborate with engineers, designers, and Technical Program Managers.Contribute to technical leadership.Test Automation:Author test plans based on feature requirements and technical discussions.Build and maintain automation frameworks for regression testing.Prioritize scenarios in a representative environment.Issue Resolution:Investigate and troubleshoot customer-facing issues.

At LightStream, my role focused on ensuring quality and productivity standards. Here’s a snapshot of my responsibilities:● Testing and Project Improvement:o Tested applications and drove project enhancements.o Conducted productivity reviews and analyzed best practices.o Collaborated on process improvements and metrics development.● Stakeholder Alignment and Efficiency:o Identified stakeholder needs and presented efficiency opportunities.o Supported change management initiatives.● Project Management and Quality Monitoring:o Managed projects effectively.o Monitored quality and productivity for ongoing success.

● Conducted functional, regression, integration, and performance testing for new applications and enhancements.● Collaborated closely with development and business teams to understand application design, ensuring alignment with business needs, reliability, and testability.● Analyzed existing and proposed products, creating effective test plans and implementing necessary changes to the test environment.● Performed system testing across web-based and proprietary back-end applications.● Contributed to bug identification and resolution by generating detailed reports and occasionally providing fixes or validating provided solutions.● Investigated and isolated software defects, meticulously tracking them in the bug tracking system.● Maintained and enhanced a comprehensive test infrastructure spanning multiple operating systems and architectures.● Developed utility scripts for load automation and web testing.● Proficient in tools such as Microsoft Team Foundation Server, Test Manager, AppFabric, SQL Server, JIRA, and Test Rail.● Experience with ServiceNow enterprise Service Management (SM) software and Microsoft Remote Desktop Connection Manager.

As part of my role, I upheld the integrity of Pathway Genomics’ mission-critical systems. I collaborated closely with software and product development teams, driving and implementing quality assurance processes across the entire software development life cycle. From validating requirements to executing tests and obtaining exit approvals, I ensured a comprehensive approach to quality assurance for all our company’s products, tools, processes, and assets.In a dynamic and fast-paced environment, I handled complex QA tasks independently. Task priorities and requirements are ever-changing. Additionally, I collaborated closely with a small team of developers and business analysts to ensure the delivery of high-quality products.● Managed test execution for complex projects.● Conducted manual “black-box” UI and web services API testing.● Performed “white-box” functional testing.● Provided work estimates and negotiated schedules.● Designed and executed accurate test plans.● Tracked defects during release cycles.● Assisted in debugging and verifying fixes.● Authored test-case documents based on user stories.● Coordinated all testing efforts.● Collaborated with developers in agile iterations.● Familiar with FDA design control regulations.● Proficient in Watson, Jira, and Mac OS X.

As a Senior Software Quality Engineer at CareFusion, my primary responsibility revolves around ensuring the quality and reliability of our critical medical device software. From meticulously analyzing quality documentation to executing test scripts, I collaborate closely with cross-functional teams—Scrum Masters, Software Developers, Database Administrators, Project Owners, Operations, and Release Train Engineers to deliver products that meet the highest standards and position CareFusion as a global leader in cutting-edge medical technology.As part of my role, I adhered to strict Medical Device requirements, following FDA Quality System Regulations. Here are some key aspects of my work:● Operating Systems Support: I provided support for Windows operating systems, including NT, XP, and Server 2008.● Virtualization Management: I built and deployed VM configurations using VMware Lab Manager.● Quality Documentation with SAP: I used SAP to generate Device Master Records (DIRs), authored quality documents, and managed their routing through quality processes.● Testing Tools and Execution:o I worked with Microsoft Visual Studio 2010, specifically utilizing Team Foundation Server (TFS) and Microsoft Test Manager (MTM).o I interpreted product design and requirements to engineer test approaches, creating Software Validation Assessments (SVAs), test plans, and test cases/protocols.o I executed complex test cases and analyzed results collaboratively with software developers.o My testing spanned black box, system-level, and functional testing.o I developed both white-box and black-box test harnesses.● Continuous Improvement: I actively made recommendations to enhance software products, quality processes, and tools.● Software Quality Concepts: Throughout the software development lifecycle, I applied my working knowledge of software quality concepts.

As part of the SQA test team at Biotelemetry (formerly CardioNet), my role encompassed critical tasks:● Test Development and Execution:o Developed, executed, and analyzed test cases.o Troubleshot and resolved product or project issues.o Prepared project status reports.● Collaboration and Environment Setup:o Worked closely with cross-functional teams, including Scrum Masters, Software Developers, Database Administrators, Project Owners, Operations, and Release Train Engineers.o Set up and managed test environments.● Company Vision:o Contributed to our company’s mission: becoming a global leader in wireless medicine for cardiac arrhythmia monitoring and diagnosis.Tools and Technologies:● Adhered to strict Medical Device requirements (FDA Quality System Regulation).● Supported Windows Operating Systems (NT, XP, CE).● Leveraged tools such as Hudson Continuous Integration Solution, Agile Advantage, soapUI, Microsoft Visual Studio, SQL Server Query Analyzer, TestTrack Pro, Tera Term, JBoss (JMX Console), and iQConnect (for Qualcomm Wireless Business Solutions).

As a member of SW V&V test team responsible for test development, execution, analysis, troubleshooting and problem resolution. Involved in test environment setup/bring up and responsible for running test cases on instrument program, solving product or project problems, and assisted in preparation of project status reports. Interact in a team environment with Scrum Masters, Software Developers, Database Administrators, Project Owners, Operations and Release Train Engineers from inception through product release. As part of the SW V&V test team at Hologic, my role encompassed critical tasks:● Test Development and Execution:o Developed, executed, and analyzed test cases.o Troubleshot and resolved product or project issues.o Assisted in preparing project status reports.● Collaboration and Environment Setup:o Worked closely with cross-functional teams, including Scrum Masters, Software Developers, Database Administrators, Project Owners, Operations, and Release Train Engineers.o Set up and managed test environments.● Company Vision:o Contributed to our company’s mission: developing molecular diagnostics products and services for diagnosing human diseases and blood screening.Technical Details:● Adhered to strict Medical Device requirements (FDA Quality System Regulation).● Utilized VB.net as the primary language/platform.● Supported Windows Operating Systems (NT, XP).● Worked with Fox-Pro databases.● Proficient in tools such as Seapine TestTrack Pro, MKS Integrity, Siebel G-biz, DOORS 9.1 Requirements management, and HP Quality Center 10.0 (QC).

Supported multiple Joint Program Executive Office (JPEO) Joint Tactical Radio System (JTRS) products as a Senior Test Engineer for the Test & Evaluation Laboratory (JTEL) at Space and Naval Warfare (SPAWAR) System Center, San Diego. JTEL is the test authority for Compliance Testing of the Software Communications Architecture (SCA) Specification and JTRS Standard Application Program Interface (API).● Provided development and test support for SCA Compliance Certification.● Monitored, analyzed and researched operations to prevent the production of defects with IBM Rational ClearQuest defect and change tracking system.● Verified adherence to quality plans and requirements.● Maintained an in-depth knowledge of pertinent product characteristics and the associated manufacturing processes and techniques of SDR (Software Defined Radio) technology.● Submitted PMO-supplied source code and documentation into the IBM Rational ClearCase SCM tool.● Performed SCA test activities and provided feedback to the product developers and PMO with respect to achieving SCA compliancy.● Developed, executed, and maintained Perl grep text-search utility for memory leak parsing.● Facilitated JTRS Standards questions and interpretation issues.● Reviewed waiver requests and provided recommendations to the JTRS Technical Director.● Maintained test capability and supported SCA evolution.● Evolved test capability to eventually include entire JTRS Standard Set.● Coordinated and planned test activities with the developers and the Program Management Office (PMO) representatives.● Completed SCA compliance test reports and provided recommendation for certification to the JPEO JTRS.

At The IMS Company, I contributed significantly to system testing within an Agile development team supporting our client, Boeing. Here’s a snapshot of my responsibilities:● Comprehensive Testing Ownership:o Covered all aspects of system testing, from creating and executing test procedures to managing builds, releases, and quality assurance.o Collaborated with development teams to identify and resolve software defects.o Worked closely with project teams to develop effective test strategies and plans.● Independent Decision-Making:o Operated independently on multiple programs/systems, handling various complexities within diverse development environments.● Test Planning and Execution:o Skillfully planned, integrated test cases and scripts, ensuring thorough testing.o Reviewed business requirements and design specifications for completeness and logic.o Maintained test plans, cases, and workflows using an agile framework.● Test Environment Management:o Set up and maintained Linux (Fedora, Redhat) and Windows test environments using VMware Workstation.● Results Monitoring and Communication:o Monitored test results and effectively communicated information to team members and stakeholders.● Problem Identification and Resolution:o Identified technical and operational issues within installed networks and systems.● Comprehensive Test Planning:o Developed and communicated software test plans, including hardware and software test data requirements, test environment criteria, and software release details.

At Commerce Velocity, I played a crucial role in ensuring the quality of web-based applications for the mortgage banking industry. Here’s a snapshot of my responsibilities:● Application Testing:o Performed unit, module, integration, system, acceptance, V&V, Web Services, database, and back-end testing.o Validated adherence to business requirements and change requests.● Collaboration and Reporting:o Attended daily status meetings with project stakeholders.o Wrote detailed bug reports using the Mantis defect tracking system.● Technical Skills:o Developed SQL queries using Microsoft Visual Studio Query Analyzer.o Validated data against Microsoft SQL Server databases.o Deployed builds, DB scripts, SQL patches, triggers, and stored procedures.

At Ameriquest Mortgage Company, my role involved critical testing tasks:● Testing Variety:o Performed unit, module, integration, system, acceptance, V&V, Web Services, database, and back-end testing.o Validated adherence to quality standards.● Bug Reporting and Automation:o Wrote detailed bug reports using Tavant’s Bug Tracking (TBT) System.o Executed WinRunner utility for automated regression testing.● Database Expertise:o Executed ETL processes through Informatica.o Analyzed results using PL/SQL Developer and Toad.● Technical Environment:o Worked with C/C++.NET, supported Windows (NT, XP), and utilized Oracle databases.