Senior Director, It Operations
CurrentProvides leadership and management to the Information Technology (IT) area of the Operations department to provide, operate, and maintain computing and telecommunication facilities (both CT, NJ offices), equipment, and services that meet the needs of the company. This position is responsible for all aspects of information technology management and control, including supervision of IT employees and consultants; budget preparation and recommendations for technical acquisitions; and development of guidelines, standards and procedures. This position is charged with strategic planning, tactical action, and operational decision-making to fulfill the local and global mission of the IT department and support all internal and external users.DUTIES AND RESPONSIBILITIES: • Plan and implement modifications to the computerized infrastructure.• Standardize infrastructure, rationalize vendors, and deploy converged infrastructure. • Oversee the implementation of network security. • Oversee all IT related purchasing and budget usage. • Ensure the continual functioning of all mission critical operations. • Back-up and disaster recovery procedures and plans.• Produce, maintain and provide executive level reporting. • Effectively manage outside consultants. • Reinforce team approach throughout practice of job performance.• Oversee Incident Management, System Outage Summary (SOS), Problem Management across all offices. • Manage all aspects of JDE ERP System.• Actively manages the pipeline requests to support the business’s core applications (i.e. JDE, Cognos, iContracts, EDI). • Manages all technical aspects of serialization (DSCSA).• Risk Analysis, Assessment and Mitigation. • Facilitates the planning and execution of business changes through the (effective) use of technology.• Serves a lead role in enabling the business to achieve their objectives through the effective use of technology. • IT Governance Policies and Procedures