I spearhead the digital transformation of infrastructure, ERP programming and administration, data and business intelligence (BI), application development, and M&A integration, overseeing IT operations for a national $500M distributor of pet foods and products and their accompanying brick-and-mortar stores. I oversee the migration from multiple sources of data to a single Cloud Data Warehouse/Data Lake on Google. I also promote voice picking technology across a network of distribution centers, more than tripling warehouse picker productivity.♦ Led transition of entire workforce to remote operations during initial wave of Covid-19, improving productivity by 10%+ and reducing customer-facing errors to less than 1%.♦ Successfully integrated two major acquisitions in Colorado ($25M) and California ($100M), integrating or decommissioning systems and processes; resulting in $1M+ in synergy savings.♦ Drove digital transformation efforts, integrating ERP initiatives that reduced processing time in Accounting by 50%, slashed warehouse processing time by 70% with BI workflows, and cut manual order entry time for Customer Experience by 40%.♦ Oversaw network remediation project, yielding 99% network uptime through segmentation and security improvements.♦ Deployed multi-faceted threat management operations leading to zero outbreaks for past two years.♦ Streamlined operations by migrating multiple sources of data to single-source, cutting generation of customized catalog from 11 hours to minutes.♦ Won Tech-10 Award for driving innovation and growth across Rhode Island's technology ecosystem.

I shaped the overall strategic direction and technology roadmap for a respected Wellness company, planning and implementing IT policy and procedures. I directed a 6-member team responsible for data curation, customer reporting, and technology services. I led successful data migration from various inaccurate repositories to a centralized data warehouse, enabling on-demand reporting for customers. ♦ Spearheaded removal of outdated technology solutions, saving $35K in annual fees.♦ Overhauled and migrated ETL processes to save $155K, transitioning from Informatica and rebuilding ETL programming internally.♦ Delivered customer reporting suite for internal and external customers, reducing time to receive data by 60%.

I worked with clients, enabling them to reach business goals through technological transformation, providing innovative solutions to business problems. ♦ For Preventure, Inc., conducted risk/gap analysis to identify deficiencies and solutions for issues during development of SaaS platform.♦ For Moore Soccer Academy, developed strategic plans, created marketing and branding initiatives, and led C-level contract negotiations, increasing sales by 50% in less than six months.♦ For Bell's Powder Coating, led digital transformation of website from vendor controlled and hosted solution to WIX, saving company $12K annually.♦ For Newport-based restaurant (Flat Waves), guided website, Point of Sale technology, and business marketing to enable successful grand opening of second location and catering spin-off.

I strategically designed and directed technology initiatives for a leading wholesale distributor of life safety and security products, leading to explosive revenue growth propelling the organization from a regional player to a national giant. I designed and implemented an industry-leading call center using the Cisco Unified Communications platform and developed a data warehouse for all vendor products.♦ Oversaw evaluation and deployment of new ERP/CRM systems, realizing ROI in less than one year and saving $1M annually in custom programming and support costs.♦ Boosted network reliability and performance, reducing support costs by 30% ($40K annually) by consolidating and standardizing systems.♦ Streamlined call center operations, slashing wait times by 85% by redesigning the call center workflow and increasing agent productivity by 30%.♦ Saved more than $1M annually in purchasing costs by deploying custom inventory tools with data insights.♦ Developed eCommerce presence through custom portal technology, creating more than $8M in new business.♦ Increased warehouse order fulfillment by 23%, deploying barcode and quality assurance technology and reducing returns by $1M+.♦ Led process improvements, overhauling returns to 100% automation, enabling redeployment of three full-time positions to pick operations.