As a Management Consultant in Accenture's Financial Services practice in Amsterdam, I assist banks in addressing their strategic challenges. Dutch Bank – Redefining the strategy of the SME lending departmentAdvised the organization on customer segmentation, simplification and standardization of their policy structures, and conceptualized on a more streamlined credit journey. This resulted in improved predictability of loan acceptance and enhanced internal efficiency by reducing time-to-yes and minimising subjectivity in decision-making.Dutch Bank – Optimizing the use of the corporate loan origination systemAssisted lenders and lending support officers in utilizing the loan origination system, which involved identifying and addressing critical business challenges at the intersection of technology and lending operations. This resulted in better adoption and improved sentiment, providing the organization with a more streamlined origination process.

As a Lending Specialist, my role involved addressing the lending needs of small- and medium-sized enterprises (SMEs) across various industries. I was responsible for providing business lending solutions, such as loans, overdrafts, and mortgages, with a maximum of 1 million euros, ensuring comprehensive coverage of the entire lending process.

The role of Lending Specialist involved managing outstanding loans of companies active in the real estate industry. This included conducting credit risk management and financial analysis to assess borrower creditworthiness, monitor loan portfolios, and implement risk mitigation strategies to ensure the stability and profitability of the lending portfolio.

As an Income Statement Specialist, my role encompassed analyzing annual figures to evaluate the stability and income of entrepreneurs. This analysis was crucial in providing advice and facilitating the acceptance of financing options, with a particular focus on private mortgages.