Managing all the operations at the distribution facility, coordinating shipments and responding to any and all issues that might arise related to customer orders, incoming/outgoing shipments, inventory, health and safety while empowering and motivating the team towards our goals.- Supervise daily warehouse and picking/shipping operations, audit inventory levels/accuracy, quality assurance, documentation, compliance, and other assistance as needed to ensure seamless daily operations.-Develop, implement, and maintain documentation for all policies, processes, and procedures in the facility regarding logistics/freight, health and safety, and customer picking management to ensure consistent practices and maintain efficiencies- Build and track productivity metrics and KPIs to drive cost savings, service improvements, andprogress toward operational targets- Ensuring the inventory levels are accurate and replenished for daily operation while planning/preparing for future projected inventory shipments-Plan workforce needs and carry out the selection, hiring, integration and ongoing training of staff in collaboration with the Management team-Establish tasks of the employees under their responsibility by ensuring the achievement of objectives, compliance with company standards and policies-Developing initiatives to promote productivity gains, reductions of cost and new methods of doing business-Supporting team members in identifying and solving problems while empowering them towards self-direction in daily work

Oversee the operation and execution of cabinet installation/services at a work site or client location. Visiting clients for service/repairs or coordinating the efforts of a contractor/installer on a project. As a field coordinator, I make sure that the appropriate staff, equipment, and materials are on hand to complete work on time and according to customer expectations. By interfacing with field workers, clients, and third-party material suppliers, it is important that I ensure the smooth operation of field activities, including field safety and work quality.

As a partner between customers, sales associates, store leadership and corporate business partners. My responsibilities included:-Coaching and motivating the team to inspire top performance and an exceptional customer experience-Executing standards in recruiting, hiring, training, guest services, visual merchandising, and store operations-Execute plans to drive KPI to maximize profitability-Enhance brand loyalty by empowering team to create a natural and personable experience for customers-Maintain a high level of customer focus and leads by example with clear and engaging communication-Ensures visual directives and standards are maintained

As a Acting Store Manager it was my primarily responsible for managing overall store operations such as expenses, merchandising standards, compliance, safety, security, and workforce in order to drive positive customer experiences, sales, and margin performance. To accomplish our goals we built and supported a store culture that was aligned company's purpose and values and where employees are engaged and inspired. I was also responsible for maintaining a strategic view of store talent needs, recruiting and developing talent. Execution of sales and service strategies, . while promoting a sales culture and analyzing store‐specific strategies.- Understood store performance targets and monitored achievement of benchmarks and goals while using objective business analysis to evaluate business choices- Observed trends and patterns to determine root causes of problems and identify solutions.- Responsible for networking and recruiting within the market to ensure the store has appropriate staffing levels to support the business and accountable for making sound hiring decisions within the store- Created an atmosphere where all team members are held accountable for both individual and team performance- Ensured the understanding of strategies, change initiatives, business opportunities and communicated them in compelling ways to the team.- Communicated clearly and convincingly in ways that build commitment and demonstrate support for company initiatives- Identified store opportunities that are consistent with company strategies and took action to address these opportunities- Ensured that desired changes in initiatives and direction are implemented appropriately and timely in order to drive results

As the ASM(Assistant Store Manager) of softside, I was responsible for ensuring the presentation of the department was maintained and corresponding with the current customer trends. Reviewed current sales for any trend changes or opportunities to help enhance the customer shopping experience.

As an Operations Manager it was my responsibility to direct & manage all operational aspects of the store which includes Front-end operations, Customer Service, Merchandising, Inventory, Entertainment and Services related areas in the store. Manage store operations in order to maximize budgeted revenues, analyze financial statement while creating a customer culture. Develop and implement plans to control all costs for the location that include labour, expenses, inventory and sales. Working with the leadership team to the development and implementation of organizational strategies, policies and practices to maximize outcome. Assist in recruitment and placement of required staff; establishment of organizational structure; delegation of tasks and accountability. Establish work schedules, supervise staff and evaluate performance reviews in partnership with the General Manager. Oversee organizational policies. Ensure health and Safety committee meetings are held and tasks assigned and executed to safety standards.

Responsible for planning and organizing the successful execution of all merchandising & inventory functions in the store; adherence to planograms, inventory data integrity, shrink control, product replenishment & signage/pricing. Ensure through daily activities & customer experience in store is maintained. Supervise, coach & develop direct reports. Liaise with Store Associates and Leadership to create a customer culture through merchandising.