Customer First Escalation Prime. Business change agent. Team leader. Creative problem-solver with a bias for action and positive customer outcomes. Innovative by nature, I thrive in a collaborative and diverse environment that builds on ideas to improve processes and create efficiencies. As a passionate leader I excel at inspiring team members while recruiting and retaining top talent. I rally teams to perform at their highest level by clearly communicating a compelling vision to develop a defined road map. Along the way, I check in to clear roadblocks, engage key stakeholders and strive for successful results with an unrelenting commitment to doing what’s right for my team, the organization and above all, our customers.
Listed skills include Customer Service, Negotiation, Customer Relations, Transportation, and 17 others.